SHANNON L. HARRIS

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Upsold menu items to customers, driving up per sale revenues and maximizing profits.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Verified drinking age requirements of customers by carefully reviewing photo identification.

Retired as Supervisor after 28 years with Santa Barbara County Probation Department.