Shannon Malson
Havelock,NC
Summary
Experienced with quality assurance methodologies, regulatory compliance, and process optimization. Utilizes data-driven approaches to identify areas for improvement and implement effective solutions. Track record of enhancing product quality and reliability through meticulous process control and team leadership.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Quality Control Manager
Molly Maid-Cedar Point, NC
08.2024 - Current
- Go to our customers homes and check the work our HSP’s are doing
- Will also go back into the field cleaning if we are short staffed
House Cleaner
Molly Maid-Cedar Point, NC
09.2023 - Current
- Lead Cleaner In charge of a2 - person team
- Drive the vehicle, make sure to follow notes plus check teammates work
Assistant Teacher
White Oak Learning Center-Newport, NC
04.2019 - 09.2023
- Teaching3/4 year olds colors, shapes, numbers and letters
- We work on manners, learning to write their names and sharing
- Communicate to parents through the brightwheel app
Senior DPI
Willowglen Academy-Sparta, NJ
04.2013 - 08.2018
- Helped run building when supervisor was not in building
- Worked with Autistic adults in a working environment
Education
High school or equivalent -
Wallkill Valley Reg High School
Hamburg, NJ06.1987
Skills
- CPR (6 years)
- Child Care (4 years)
- Organizational Skills
- Teaching
- Retail sales
- Autism Experience (5 years)
- Classroom Management (4 years)
- Toddler Care (4 years)
- Childcare (4 years)
- Preventive actions
- Quality processes
- Operational excellence
- Quality metrics
- Documentation control
- Customer satisfaction
- Strong work ethic
- Teamwork
- Customer service 10 years
Certification
- CPR/AED
- February2023 to February2024
Timeline
Quality Control Manager
Molly Maid-Cedar Point, NC
08.2024 - Current
House Cleaner
Molly Maid-Cedar Point, NC
09.2023 - Current
Assistant Teacher
White Oak Learning Center-Newport, NC
04.2019 - 09.2023
Senior DPI
Willowglen Academy-Sparta, NJ
04.2013 - 08.2018
- CPR/AED
- February2023 to February2024
High school or equivalent -
Wallkill Valley Reg High School
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