Shannon Marshall Reck
Summary
Detail-oriented individual with exceptional communication. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Currently working towards Medical Billing and Coding certifications to further career journey.
Overview
9
9
years of professional experience
Work History
Quality Control Inspector
Orchid Orthopedics
07.2019 - 02.2025
- Collaborate closely with the engineering team to test new programs and identify opportunities to enhance throughput and efficiency
- Adhere to the company's Good Manufacturing Practices (GMP) regulations
- Completed precise measurements using special tools and equipment
- Communicated with team members about quality issues.
- Identified and documented quality discrepancies for management to develop resolutions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
Grocery Middle Store, Cashier
Albertsons
03.2019 - 11.2019
- Ability to work fast, but in an efficient and controlled manner
- Excellent communication and interpersonal skills towards customers and store staff
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Ability to perform strenuous physical duties such as lifting, climbing, walking and standing for long periods
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Called for back up cashiers during peak times to minimize wait time for customers.
- Assisted with purchasing decisions and located merchandise for customers.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Worked with floor team and managers to meet wide range of customer needs.
Cashier, Grocery Freight
Grocery Outlet
09.2017 - 03.2019
- Ability to work fast, but in an efficient and controlled manner
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, and locate items.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
Sandwich Artist
Subway
03.2016 - 09.2017
- Consistently provided friendly guest service and heartfelt hospitality
- Demonstrated integrity and honesty while interacting with guests, team members, and managers
- Greeted guests, promoted specials, and took orders.
- Trained team members to prepare sandwiches and other items according to instructions.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Operated manual and electric appliances to peel, slice, and trim food.
- Kept workplace clean and organized in line with restaurant policies.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Education
Associate of Arts - General Studies
Clackamas Community College
Oregon City, OR03.2021
High School Diploma -
Summit Learning Charter
Eagle Creek, OR06-2017
Skills
- Attention to detail
- Document control
- Quick learner
- Creative problem solving
- Recordkeeping
- Specifications reading
- Non-conformance reporting
- Multi-task management
- Computer proficiency
- Adaptability and flexibility
Timeline
Quality Control Inspector
Orchid Orthopedics
07.2019 - 02.2025
Grocery Middle Store, Cashier
Albertsons
03.2019 - 11.2019
Cashier, Grocery Freight
Grocery Outlet
09.2017 - 03.2019
Sandwich Artist
Subway
03.2016 - 09.2017
Associate of Arts - General Studies
Clackamas Community College
High School Diploma -
Summit Learning Charter
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