Shannon McCrary
Madison,WI
Summary
Dedicated and hardworking individual with a strong grasp of operational practices and safety standards. Capable of following directions accurately to ensure efficient work completion. Recognized for quick learning ability, meticulous attention to detail, and successful in fast-paced environments. Experienced in enhancing customer experiences and cultivating positive environments to maximize customer satisfaction.
Overview
6
6
years of professional experience
Work History
Babysitter
Olsson, DiSalvo, And Jones Families
07.2022 - Current
- Responsible and able to manage multiple children in one household.
- Handled conflicts between siblings effectively using conflict resolution techniques.
- Developed strong relationships with families, establishing trust and rapport which led to being recommended amongst friends.
- Organized and cleaned home after activities.
- Prepared healthy, age-appropriate meals.
Barista Shift Supervisor
Starbucks
08.2022 - 05.2024
- Trained new team members on barista skills and company policies to ensure consistent performance across the team, while also scheduling and supervising barista workers to uphold store policies and optimize staffing patterns.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Ensured smooth daily operations by maintaining adequate stock levels through regular inventory checks, and restocked and cleaned stations and facilities to maintain cleanliness and operational standards.
Dining Hall Employee
University Of Wisconsin
06.2022 - 07.2022
- Assisted in the preparation and presentation of meals.
- Adhered to strict health and safety guidelines, ensuring a safe and sanitary work environment for all staff members.
- Demonstrated flexibility by working various shift schedules including weekends and holidays as needed to meet business demands.
- Exceeded expectations in handling high volumes of guests during peak hours without compromising quality or speed of service.
Childcare Worker
Grossi Family
03.2018 - 03.2020
- Meet school bus to greet and escort child home
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
Education
Bachelor of Science - Consumer Behavior And Marketplace Studies
University of Wisconsin - Madison
Madison, WI05.2026
High School Diploma -
St. Anthony's High School
South Huntington, NY06.2022
Skills
- Reliability
- Excellent customer service
- Food safety knowledge
- Certified Barista
- Barista Trainer
- Drink preparation speed
- POS System Operation
- Opening and closing procedures
- Fast Learner
- Attention to Detail
Timeline
Barista Shift Supervisor
Starbucks
08.2022 - 05.2024
Babysitter
Olsson, DiSalvo, And Jones Families
07.2022 - Current
Dining Hall Employee
University Of Wisconsin
06.2022 - 07.2022
Childcare Worker
Grossi Family
03.2018 - 03.2020
Bachelor of Science - Consumer Behavior And Marketplace Studies
University of Wisconsin - Madison
High School Diploma -
St. Anthony's High School
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