Shannon McCulloch
Lakewood,CO
Summary
Experienced Maintenance Coordinator with strengths in work order coordination, vendor management, and preventive maintenance. Known for fast problem solving, accurate scheduling, and keeping repairs moving smoothly across busy operations.
Overview
2027
2027
years of professional experience
Work History
Maintenance Coordinator
PDS Health (Pacific Dental)
Irvine, California
2013 - Current
- Coordinated maintenance work orders across PDS Health dental offices.
- Scheduled and oversaw completion of planned repairs and refurbishment projects.
- Tracked vendor service requests and followed up on repairs to ensure timely resolution.
- Coordinated with external vendors to secure efficient repair services.
- Responded promptly to emergency repair requests from staff members.
- Promptly responded to plumbing repair needs to avoid water-damaged property.
- Collaborated with other departments to ensure that their maintenance requirements were met in a timely manner.
- Supported equipment replacement planning by providing critical parts and service information.
Equipment Coordinator
Henry Schein
Orange, California
2006 - 2013
- Coordinated equipment orders and delivery schedules for Henry Schein customers.
- Tracked equipment inventory and updated records in company systems.
- Communicated with sales, service, and warehouse teams on equipment requests.
- Arranged shipping details and monitored equipment status through delivery.
- Coordinated with vendors to obtain necessary parts and supplies in a timely manner.
- Managed incoming shipments, ensuring accuracy against purchase orders prior to storage.
- Managed multiple projects simultaneously while meeting deadlines.
Administrative Assistant/Western Region
Island Detal
Cypress, California
2004 - 2006
- Coordinated supply orders and tracked office inventory for detailing support.
- Supported management with clerical tasks and daily front office operations.
- Drafted emails, memos, and routine correspondence for Island Detail staff.
- Prepared invoices, receipts, and payment records for Island Detal office operations.
- Organized filing systems, documents, and work orders for quick retrieval.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
Account Executive
Peninsula Business Interiors
Salinas, California
1999 - 2004
- Managed client accounts for office furniture and interior solutions at Peninsula Business Interiors.
- Prepared quotes and proposals for workspace furnishing and design requests.
- Presented product options for office layouts, finishes, and furnishings.
- Supported space planning discussions for business interior projects.
- Coordinated with designers, vendors, and installers on project timelines.
- Attended networking events to build relationships with potential customers.
- Conducted product demonstrations at various venues, including conferences and meetings.
Sales Consultant/Manager
Del Monte Furniture Co.
Marina, California
1996 - 1999
- Guided customers through product selection, enhancing satisfaction and tailoring solutions to individual needs.
- Reviewed customer needs and recommended tailored furniture solutions, improving overall shopping experience.
- Trained sales staff on product knowledge and consultative selling methods.
- Resolved customer concerns regarding orders and delivery schedules, ensuring timely fulfillment and maintaining product availability.
- Monitored showroom displays to support Del Monte Furniture Co. merchandising standards.
Education
N/A
Fort Ord California01-1991
Skills
- Work order coordination
- Preventive maintenance
- Vendor management
- Equipment planning
- Repair scheduling
- Inventory tracking
- Microsoft Excel
- Project coordination
- Parts ordering
- Customer service
- Cross-functional collaboration
- Effective communication
- Attention to detail
- Problem solving
- Conflict resolution
- Facility repairs
- Scheduling coordination
- Health and safety compliance
- Field service management
- Vendor relations
- Multitasking skills
- Time management
Timeline
Maintenance Coordinator
PDS Health (Pacific Dental)
2013 - Current
Equipment Coordinator
Henry Schein
2006 - 2013
Administrative Assistant/Western Region
Island Detal
2004 - 2006
Account Executive
Peninsula Business Interiors
1999 - 2004
Sales Consultant/Manager
Del Monte Furniture Co.
1996 - 1999
N/A