Shannon McDonald
MOORE
Summary
Dynamic Merchandise Team Manager with proven expertise in inventory management and promotional planning, honed at Belk Department Store. Excelled in elevating visual merchandising standards and implementing loss prevention strategies, leading to significant shrinkage reduction. Adept at fostering teamwork and collaboration, ensuring high levels of customer satisfaction and team performance.
Overview
14
14
years of professional experience
Work History
Merchandise Team Manager
Belk Department Store
04.2016 - Current
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Managed inventory effectively, resulting in decreased excess stock and increased product turnover.
- Maintained an organized stockroom system which facilitated efficient restocking processes during peak shopping hours.
- Continuously updated visual merchandising standards, keeping the store fresh and visually appealing for customers.
- Oversaw seasonal merchandise transitions smoothly without disrupting daily store operations.
- Addressed customer concerns promptly, resolving issues professionally while maintaining high levels of customer satisfaction.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
Merchandise Team Manager
Macys Department Store
11.2010 - 08.2016
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Continuously updated visual merchandising standards, keeping the store fresh and visually appealing for customers.
- Oversaw seasonal merchandise transitions smoothly without disrupting daily store operations.
- Conducted regular team meetings for clear communication of goals and expectations, fostering a collaborative work environment.
- Implemented loss prevention strategies that led to a significant reduction in shrinkage.
- Coached team members to improve performance, leading to higher customer satisfaction ratings.
Education
Associate of Science - Veterinary Science
Tri-County Technical College
Pendleton, SC05-2009
Skills
- Merchandise presentation
- Promotional planning
- Profit maximization
- Retail display setup
- Inventory management
- Sales analysis
- Sales floor resets
- Willingness to learn
- Teamwork and collaboration
- Multitasking and prioritizing
- Problem-solving
Timeline
Merchandise Team Manager
Belk Department Store
04.2016 - Current
Merchandise Team Manager
Macys Department Store
11.2010 - 08.2016
Associate of Science - Veterinary Science
Tri-County Technical College
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