Shannon Mcintosh
Akron
Summary
With a proven track record at Akron General Medical Center, I excel in environmental services and laws compliance, enhancing departmental efficiency and sustainability. My expertise includes developing training manuals and leading teams, showcasing strong leadership and technical skills. Achievements include significant waste reduction, underscoring my commitment to operational excellence and environmental stewardship.
Overview
7
7
years of professional experience
Work History
Environmental Services
Akron General Medical Center
05.2023 - 02.2025
- Developed comprehensive training manuals to standardize processes across the environmental services department, leading to improved consistency among team members'' performance levels.
- Collaborated with interdisciplinary teams on special projects or events requiring additional environmental services support.
- Promoted sustainability initiatives within the environmental services department, reducing the facility''s overall carbon footprint and waste generation.
- Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
STNA
Crossroad Hospice
10.2017 - 09.2019
- Developed comprehensive training manuals to standardize processes across the environmental services department, leading to improved consistency among team members'' performance levels.
- Collaborated with interdisciplinary teams on special projects or events requiring additional environmental services support.
- Promoted sustainability initiatives within the environmental services department, reducing the facility''s overall carbon footprint and waste generation.
- Maintained smooth and efficient environmental services by effectively overseeing housekeeping and maintenance professionals.
Registration Clerk
Akron General Mr
04.2022 - 05.2023
- Completed registration paperwork, verifying accurate patient information.
- Handled inquiries regarding necessary documentation for patients.
- Provided training to new registration clerks on policies, procedures, and best practices for maintaining an efficient workflow within the department.
- Managed high call volumes while accurately scheduling appointments and directing calls to appropriate departments as needed.
STNA
Akron General Medical Center
09.2019 - 04.2022
- Monitored and enforced safety measures to
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Take care of patients
- Assist in shower, feeding, transportation
- Checking blood sugar, and vitals
- Documentation
Education
Diploma - Communications
Buchtel High Scool
Akron, OH06.2002
Skills
- Environmental services
- Environmental Laws Compliance
- Delivery services
- Environmental reporting
Timeline
Environmental Services
Akron General Medical Center
05.2023 - 02.2025
Registration Clerk
Akron General Mr
04.2022 - 05.2023
STNA
Akron General Medical Center
09.2019 - 04.2022
STNA
Crossroad Hospice
10.2017 - 09.2019
Diploma - Communications
Buchtel High Scool
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