SHANNON METZLER
North Augusta,SC
Summary
Experienced Site Director skilled in planning, organizing and overseeing athletes activities. Dynamic and decisive with skill in managing both administrative and customer-facing areas with quality-driven and service-oriented mindset.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Site Director/Assistant Swim Coach
Aiken Augusta Swim League
08.2022 - Current
- Manage yearly registration process, using computer programming to build the proper parameters
- Process all internal billing for each account
- Coach and supervise a swim team at a secondary location
- Manage swim meets, entries, educate swimmers and families about proper swim technique, the culture of swimming and its intricate structure
- Implements the head coaches design for the team
Assistant Varsity Swim Coach
North Hills School District
08.2012 - 06.2022
- Responsible for assisting the head coach with organizing the program, conducting practices, motivating student athletes, educating swimmers about proper techniques and preparing athletes with race strategies
- Manage entries for varsity swim meets as well as WPIAL and PIAA Championship meets
- Organize and prepare the use of the computer programs to facilitate home swim meets.
Assistant Head Swim Coach
North Hills Aquatics
01.2012 - 01.2022
- Responsible for organizing the program, conducting practices, motivating student athletes, educating swimmers about proper techniques and preparing athletes with race strategies
- Coach swimmers aged 7-18 to prepare them for competitive swim meets
- Provide organization, team building, fun age-appropriate workouts
- Organize team structure, respond to emails, coordinate entries for local and national swim meets, manage communication for the team, proficient with TeamUnify software.
Head Varsity Cross Country Coach
North Hills School District
06.2019 - 12.2021
- Coach high school runners to prepare them for in season and championship races
- Organize team structure, respond to emails, coordinate entries and manage all facets of the team
- Created a Booster Parent support group.
Evaluator Clinician
UPMC/WPIC
11.2004 - 12.2006
- Administered comprehensive intake evaluations, presented clinical information to the Principal Investigator and research team
- Provided diagnosis of research subjects and managed their care
- Performed formal diagnostic and assessment interviews
- Interfaced with primary care physicians in order to coordinate mental and physical health care.
Wraparound Coordinator/Quality Assurance/Case Manager
Glade Run Lutheran Services
10.2002 - 11.2004
- Accepted and assigned cases to staff, provided consultation regarding case development and coordinated services for families
- Assisted in developing initial evaluations and psychiatric evaluations
- Reported on all services provided to families to the insurance company
- Collaborated with multiple agencies in order to initiate and continue mental health services for families
- Provided organizational structure to daily operation of office
- Implemented quality assurance in order to maximize productivity and provide superior services
- Developed methods to track and improve overall functioning of agency.
Mental Health Worker IV
WPIC Beaver Valley Seneca Ridge
06.1998 - 10.2002
- Provided home-based, strength-focused family therapy for families in crisis
- Provided individual therapy, marriage therapy and parenting therapy
- Served as a liaison between families and social systems including juvenile court, child welfare, and schools
- Facilitated families' understanding and access to personal and community resources
- Participated in by-weekly consultation with structural family therapy consultant including presentations and professional collaboration
- Developed documentation of initial therapeutic assessments, treatment plans, ongoing progress notes and discharge summaries
- Participated in by-weekly psychiatric supervision
- Completed 3-year Family-Based training.
Mental Health Worker III
UPMC/WPIC
08.1996 - 06.1998
- Supported therapist and teacher by creating and implementing behavior plans, crisis intervention and following through with therapy assignments for at-risk adolescent boys and girls in a classroom setting
- Organized and facilitated interagency meetings, wrote EPSDT plans, worked as a liaison between parents and school administrators, insurance companies, and community leaders
- Provided psycho education to parents, children and school staff.
Residential Counselor
Three Rivers Youth
01.1995 - 08.1996
- Responsible for maintaining the therapeutic environment for an eight to ten bed residential facility for high-risk adolescent females
- Assisted in the development and implementation of individual and family treatment plans
- Coordinated and implemented recreational and educational individual and group activities
- Provided individual counseling to address emotional and educational needs.
Head Middle School Cross Country Coach
North Hills School District
01.2018 - 01.2019
- Coach runners to prepare them for races
- Provide organization, team building, fun age-appropriate workouts
- Organize team structure, respond to emails, coordinate entries and manage the interworking of the team.
Counselor/Administrative Assistance
Cross Trainers of Pittsburgh
01.1993 - 01.1995
- Provided daily, structured classes and activities designed to meet children's needs in a holistic urban environment
- Coordinated church, community and family activities for toddlers through teens
- Provided opportunities for teens to take positive leadership roles.
Education
Bachelor of Science - Psychology
Geneva College
Beaver Falls, PA01.1995
Associates - Agriculture
State University of New York
Morrisville, NY01.1991
Skills
- Program Management
- Operational leadership
- Operations Management
- Operational planning
- Safety awareness
- Business Administration
- Strategic Planning
- Financial Management
Certification
Certified Family Based Mental Health Therapist
First Aid/CPR
Functional Nutrition Coach
Timeline
Site Director/Assistant Swim Coach
Aiken Augusta Swim League
08.2022 - Current
Head Varsity Cross Country Coach
North Hills School District
06.2019 - 12.2021
Head Middle School Cross Country Coach
North Hills School District
01.2018 - 01.2019
Assistant Varsity Swim Coach
North Hills School District
08.2012 - 06.2022
Assistant Head Swim Coach
North Hills Aquatics
01.2012 - 01.2022
Evaluator Clinician
UPMC/WPIC
11.2004 - 12.2006
Wraparound Coordinator/Quality Assurance/Case Manager
Glade Run Lutheran Services
10.2002 - 11.2004
Mental Health Worker IV
WPIC Beaver Valley Seneca Ridge
06.1998 - 10.2002
Mental Health Worker III
UPMC/WPIC
08.1996 - 06.1998
Residential Counselor
Three Rivers Youth
01.1995 - 08.1996
Counselor/Administrative Assistance
Cross Trainers of Pittsburgh
01.1993 - 01.1995
Bachelor of Science - Psychology
Geneva College
Associates - Agriculture
State University of New York
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