Shannon Moore
Indianapolis,IN
Summary
Results-driven Data Entry Coordinator at Hachette Book Group USA, recognized for enhancing data integrity and streamlining processes. Demonstrated strong analytical skills and team leadership by training staff and implementing a new WMS Data Entry system. Committed to accuracy and reliability, ensuring efficient data management and problem resolution. Proficient with Microsoft Office and types 120 words per minute.
Overview
11
11
years of professional experience
Work History
Data Entry Coordinator
Hachette Book Group USA
02.2024 - Current
- Reviewed, corrected, deleted, and re-entered data to eliminate duplication of data and maintain data integrity.
- Compiled and sorted information to prepare source data for computer entry.
- Audited production reports, tracking data entry and processing errors.
- Provided daily supervision, feedback and oversight to direct reports.
- Trained team members on new entry, systems, and protocol.
- Assisted with the implementation of the new WMS Data Entry system, including testing.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Data Entry Clerk
Hachette Book Group USA
12.2018 - 02.2024
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Sorted documents and maintained organized filing process.
- Utilized techniques for increasing data entry speed.
Eligibility Specialist
Family and Social Services Administration
07.2014 - 07.2017
- Communicated with people from various cultures and backgrounds on application process.
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
Skills
- Database management expertise
- Strong analytical skills
- Accuracy and precision
- Organizational skills
- Team leadership
- Attention to detail
- Reliability
- Office management
- Problem-solving aptitude
Accomplishments
- Collaborated with team in the development of WMS for Data Entry.
- Supervised team of 3-7 staff members.
- Assisted with writing new protocols for the Data Entry Procedures Manual.
Timeline
Data Entry Coordinator
Hachette Book Group USA
02.2024 - Current
Data Entry Clerk
Hachette Book Group USA
12.2018 - 02.2024
Eligibility Specialist
Family and Social Services Administration
07.2014 - 07.2017
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