Shannon Morton
Lacey,WA
Summary
Organized and detail-oriented individual with proven ability to effectively manage and motivate student learning. Collaborates with fellow professionals to promote stimulating learning environment. Offers strong organizational and student engagement skills.
Overview
15
15
years of professional experience
Work History
Substitute Teacher
Helendale Elementary
01.2021 - 04.2021
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Supervised lunchroom and recess activities.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Assigned, explained and graded homework.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Monitored student performance and provided feedback to inform instruction.
Insurance Billing Coordinator
Clear Vision Optometry
06.2006 - 06.2012
- Handled account payments and provided information regarding outstanding balances.
- Audited and corrected billing and posting documents for accuracy.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
- Created improved filing system to maintain secure client data.
- Maintained accurate records of customer payments.
- Generated accounts payable reports for management review to aid in financial and business decision making.
- Generated monthly billing and posting reports for management review.
- Monitored outstanding invoices and performed collections duties.
- Collaborated with customers to resolve disputes.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Responded to customer concerns and questions on daily basis.
Education
Master of Science - Organizational Leadership
05.2024
Bachelor of Science - Organizational Management
05.2022
Skills
- Discussion Facilitation
- Lesson Planning
- Records Management
- Lesson Plan Implementation
- Proficient in Microsoft 365
- Group and Individual Instruction
- Classroom Management
- Multi-Subject Instruction
Timeline
Substitute Teacher - Helendale Elementary
01.2021 - 04.2021
Insurance Billing Coordinator - Clear Vision Optometry
06.2006 - 06.2012
University of La Verne - Master of Science, Organizational Leadership
University of La Verne - Bachelor of Science, Organizational Management