Shannon M. Shugarts
Hubbard,OH
Summary
Admirable and highly focused professional, seeking good career to demonstrate my proven experience in displaying professionalism and demonstrated capacity to work ethic. Excellent communicator, I easily interact and adapt in new environments in an encouraging and professional way.
Overview
27
27
years of professional experience
Work History
Business Owner
Herbivory
Hubbard, OH
08.2023 - Current
- Developed and implemented marketing strategies to attract new customers.
- Oversaw inventory management and procurement of organic ingredients.
- Streamlined operational processes to enhance efficiency in service delivery.
- Kept records for production, inventory, income, and expenses.
- Managed accounts receivable and payable processes including invoicing clients for services rendered.
Bar Manager/Bartender
unWINED
Surf City, NC
01.2020 - 08.2023
- Responsible for overseeing the staff and operations of the wine bar by making sure it is functioning efficiently, clean and inviting for customers.
- Handles day-to-day operations by managing resources and employees while creating a safe, clean and fun environment for staff and patrons.
- Responsible for promoting growth of the business.
- Maintain current licenses and vendor contracts.
- Set business objectives to increase profits and maximize customer satisfaction.
- Able to work with diverse personalities and diffuse tense situations.
- Responsible for inventory and maintaining relationships with vendors.
- Ensure staff is going above and beyond with all food control and safety regulations.
- Have extensive knowledge of food, wine and beverage industry.
Corrections Officer
Ohio State Penitentiary
Youngstown, OH
01.2018 - 08.2021
- Equipped with a strong moral code.
- Crisis Prevention Intervention (CPI) skills.
- Main focus on interactions between inmates and staff.
- Knowledge of state and federal law.
- Well trained in different types of restraint techniques.
- Excellent Interpersonal Communication Skills (IPC), and de-escalation techniques.
- First aid and CPR certified though Ohio Department of Rehabilitation and Corrections.
- Behavioral disorders familiarity.
- Firearms certification.
Office Manager/Inside Sales Representative
Tracy Realty
Hubbard, OH
01.2008 - 12.2017
- Support Real Estate Broker and Realtors in Real Estate Office.
- Scheduled appointments for Realtors and Brokers.
- Served as a liaison between Real Estate Broker, Realtor and clients.
- Researched listings and made Realtors aware of listings for Broker.
- Responsible for Broker and Realtors had all proper documents and forms needed.
- Responsible for going on site and taking pictures of homes/businesses for sale.
- All aspects of general office work performed including, Microsoft Office.
Bartender/Server
Hickory Bar & Grille
Hermitage, PA
01.2004 - 12.2008
- Strong interpersonal skills: ability to engage with customers in a professional, friendly, yet efficient manner.
- Take orders without mistakes and relay special request to kitchen staff in a clear manner.
- Have an excellent understanding of specialty foods so as to explain complicated menu items, as well as an understanding of common dietary requirements including allergies and intolerances and food related conditions.
- Great energy levels and endurance to keep up with the pace on long nights/busy shifts.
- Also the ability to remain calm and professional under pressure and in situations of stress.
- Comply with health department on food handling safety.
Secretary
Mahoning County District Board of Health
Youngstown, OH
01.2001 - 12.2002
- Support clinical staff involved in mass immunization and well child clinics, as well as general public health nursing.
- Restructured and amended county health and immunization records to facilitate a more effective office structure.
- Served as a liaison between public health nurses and client.
- Researched countries for disease and viruses for foreign travelers and set up the proper vaccines that were mandatory for foreign travel as well as a safety precaution.
- Maintained inventory of vaccines which also involved proper storing of vaccines at accurate temperatures.
- All aspects of general office work performed.
Engineering Sales Coordinator
Taylor-Winfield Corporation
Brookfield, OH
01.2000 - 12.2001
- Created sales proposals for sales engineers to take to potential clients.
- Maintained accurate, up to date comprehensive and confidential files and records.
- Coordinated and managed multiple priorities and projects on a timely basis.
- Ability to multitask and adapt to multiple environments within a busy engineering firm.
- All aspects of general office work performed.
Education
College of Health and Human Services
Youngstown State University
YoungstownDiploma -
Hubbard High School
YoungstownSkills
- Excellent communication skills
- Highly personable
- Able to quickly learn and key into new position
- Great work ethics
- Self-motivated
- Invoicing
- Organization
- Inventory management
- Financial record keeping
References
Furnished upon request
Timeline
Business Owner
Herbivory
08.2023 - Current
Bar Manager/Bartender
unWINED
01.2020 - 08.2023
Corrections Officer
Ohio State Penitentiary
01.2018 - 08.2021
Office Manager/Inside Sales Representative
Tracy Realty
01.2008 - 12.2017
Bartender/Server
Hickory Bar & Grille
01.2004 - 12.2008
Secretary
Mahoning County District Board of Health
01.2001 - 12.2002
Engineering Sales Coordinator
Taylor-Winfield Corporation
01.2000 - 12.2001
College of Health and Human Services
Youngstown State University
Diploma -
Hubbard High School