Shannon M. Theobald
Eatontown,NJ
Summary
An accomplished Dental Professional with extensive knowledge in the Dental field, with over 25 years experience, involved in all aspects of the Practice. An excellent outgoing personality and warm pleasant demeanor when dealing with any issues. Great Leadership skills and is more than able to lead a team and take on any hands on role that requires a commanding personality. On a personal level dedicated to providing a flexible and family focused practice where everyone feels welcome, cared, safe and happy.
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
26
26
years of professional experience
Work History
Front Desk Receptionist
Dr. Hector F. Morales Medina D.D.S.
Red Bank, USA
10.2024 - Current
- Greeting patients as they enter the practice checking in existing and registering new patients.
- Scheduling appointments in office and on the phone.
- Billing, Posting payments and Approvals.
- Confirm insurance benefits, eligibility and prior authorizations.
- Treatment Planning and Finances
Dental Office Manager, Surgical Implant Coordinator
Dr. Stephen Tabori D.M.D.
South River, USA
01.2009 - 10.2024
- Surgical Scheduler /Patient Care Coordinator - Schedule and meet with all new Surgery/Procedure Consultations.
- Create surgical quotes; discuss financing options, compile medical clearance and results.
- Confirm insurance benefits, eligibility and prior authorizations.
- Dental Equipment Knowledge: Digital X-ray machine, Scanners, Autoclave, Ultrasonic, Suction/Compressor.
- Overall Operation of the Dental Practice.
- Payroll Assisting.
Dental Assistant
Hector F. Morales Medina D.D.S.
Red Bank, USA
01.2000 - 01.2009
Education
B.S. - Biology of Science
Salve Regina University
Newport, RI01.1998
Skills
- OSHA
- HIPPA
- Safety and Security
- Management
- Production Planning
- Treatment Planning
- Human Resources
- Payroll
- Accounts Payable
- Billing and Coding
- Microsoft Office
- Dentrix
- Mogo
- Dental Assisting
- X-rays
- Serialization of Operators and Instruments
- Dental Knowledge of all Procedures
- Pre and Post Op Instructions
- Scheduling
- Billing
- Posting
- Liaison between Patients and Insurance companies
- Patient registration
- Appointment scheduling
Timeline
Front Desk Receptionist
Dr. Hector F. Morales Medina D.D.S.
10.2024 - Current
Dental Office Manager, Surgical Implant Coordinator
Dr. Stephen Tabori D.M.D.
01.2009 - 10.2024
Dental Assistant
Hector F. Morales Medina D.D.S.
01.2000 - 01.2009
B.S. - Biology of Science
Salve Regina University