Shannon Newlands
Memphis
Summary
Talented leader, teacher, influencer and current part time student. Offering eight years of experience with assisted living. Bringing analytical problem-solving skills and a collaborative nature. Focused on maximizing resources and patient satisfaction. Looking for a growth-oriented position in business administration.
Overview
8
8
years of professional experience
Work History
Nurse Manager, Assisted Living
Mercy Village
03.2015 - 03.2022
- Developed, improved and implemented policies to optimize costs, care and satisfaction of both employees and residents.
- Engaged and participated in consults, patient care plan development and patient monitoring.
- Investigated and independently resolved complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise.
- Managed 25 employees caring for 36 residents.
- Initiated and built EMAR using Caresuite.
Nurse Supervisor
Mercy Village
10.2013 - 03.2015
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
- Delivered expert case management, milieu management, medication administration and emergency intervention.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Trained, evaluated and coached clinical staff to improve performance
Education
Licensed Practical Nurse - Healthcare
St. Clair Community College
Port Huron, MI01.2013
Skills
- Discharge Planning
- Staff Leadership
- Admissions oversight
- Preventive health
- Relationship building and retention
- Multidisciplinary team collaboration
- Project oversight
- Patient education and counseling
- Strong clinical judgment
- Patient and family advocacy
- Resident care standards
- Compliance requirements
Timeline
Nurse Manager, Assisted Living
Mercy Village
03.2015 - 03.2022
Nurse Supervisor
Mercy Village
10.2013 - 03.2015
Licensed Practical Nurse - Healthcare
St. Clair Community College
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