Shannon Paplow

Work History

Export Clerk

JBS

Worthington

04.2024 - 06.2024

Coordinate and manage all aspects of export logistics, including scheduling, documentation and customs compliance
Prepare shipping documents, such as commercial invoices, packing lists and bills of lading, ensuring accuracy and compliance with international trade regulations
Monitor and track shipments, maintain and update shipping records.

Security Shipping Coordinator

JBS

Worthington

12.2019 - 03.2024

Work in the Order Management System/Shop Floor
Work with the Plant Shipping/Shag Service/Traffic
Work with the Traffic Department to coordinate shipping date, times, and locations
Enter Available and Outbound times into Shop Floor
Maintain Outbound Logs
Weigh and maintain logs for inbound and outbound trucks
Assist with Security, as needed
May work as needed as back up for Load Planners
Perform other duties as assigned.

Billing Clerk

JBS

Worthington

Take care of billing for Loading Dock, including verifying orders and filing invoices
Answer phones as needed
Put together pick lists to prepare for following day's loads
Ready the temperature recorder for each truck with product to be delivered
Various duties to be completed as needed within loading dock billing office
Perform various other accounting duties as needed to ensure efficiency in the Accounting Department
Previous accounting and office experience preferred
Experience working with MS Office, Excel, 10-key and computer skills required
Strong organizational skills
Great communication skills - written and verbal including phone etiquette
Good work history including attendance
Team player among all shifts.

Bail Bond Agent

Foster Bail Bonds, LLC

Fulda

12.2019 - 05.2023

Independent contractor completing bond paperwork for an accused
Taking payment for services and filing appropriate paperwork with the court system
All while keeping in contact with accused until sentencing making sure they make appearances at all court proceedings and follow all laws
Apprehension is done if the accused does not follow policies and procedures while out on bail.

Security Officer

AgTac Services

Worthington

Inbound/outbound all trailer traffic, verification of all inbound/ outbound paperwork
Authorize any and all traffic vendors and visitors.

CNA/Restorative Aide

Maple Lawn Senior Campus

Fulda

06.2013 - 12.2019

Provide basic cares to residents as well as assist them in daily activities that they may have troubles with
Helps patients by supporting personal hygiene and daily living needs; providing comfort, transportation, and vital sign monitoring
CNA/RA Direct Service Provider.

Direct Support Professional

New Dawn Inc

Fulda

10.2010 - 01.2013

Evaluated patient care procedural changes for effectiveness
Created annual goals, objectives and budget and made recommendations to reduce costs
Expertly planned, coordinated, organized and directed all operations of the agency
Cooperated with other health related agencies and organizations in community activities
Actively maintained up-to-date knowledge of applicable state and Federal laws and regulations
Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines
Jumped in to fill gaps for on call rotation when necessary
Diligently monitored the QA (Quality Assurance) program to improve performance and maintain high standards of care
Minimized staff turnover through appropriate selection, orientation, training, staff education and development.

Assistant Manager Assistant Manager/Pizza maker/Delivery driver

Caseys General Store

Fulda

05.2007 - 10.2010

Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives
Interviewed, hired and trained new quality customer service representatives
Provided detailed monthly departmental reports and updates to senior management
Addressed negative customer feedback immediately
Effectively communicated with team members to maintain clearly defined expectations
Resolved customer questions, issues and complaints
Developed rapport with the customer base by handling difficult issues with professionalism
Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.

Assistant Manager/Pizza maker/Delivery driver Assistant Manager/ delivery driver

Dominos Pizza

Brandon

01.2006 - 09.2006

On orders
Customer Service
Closing and ending of the day book work
Distribute tips evenly out to Staff on shift
Dominos Pizza - Brandon, SD Developed rapport with the customer base by handling difficult issues with professionalism
Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department
Collected, monitored and evaluated customer requirements to achieve desired delivery time and order fill rates
Effectively managed departmental expenses to stay within allocated budget
Effectively communicated with team members to maintain clearly defined expectations
Provided a high level of product and leadership support to representatives and clients
Addressed negative customer feedback immediately
Provided detailed monthly departmental reports and updates to senior management
Interviewed, hired and trained new quality customer service representatives
Improved service quality and increased sales by developing a strong knowledge of company's products and services.

Overview

Work History

Export Clerk

Security Shipping Coordinator

Billing Clerk

Bail Bond Agent

Security Officer

CNA/Restorative Aide

Direct Support Professional

Assistant Manager Assistant Manager/Pizza maker/Delivery driver

Assistant Manager/Pizza maker/Delivery driver Assistant Manager/ delivery driver

Timeline

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