Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shannon Parsons

Canyon,TX

Summary

I have only had two jobs. I started with Furrs supermarkets in Amarillo in 1989 and stayed with them till they were bought out by Homeland supermarkets. I rose from sacker to frozen foods to produce to customer service desk to assistant manager till I left for a career with Southwestern Bell/AT&T in October of 1994. I was with AT&T for 28 years from oct 1994 to august 2022 when I retired. I was a technician that followed guidelines and was dependable and never late for my job or assignments. I spliced copper cables and fiber optic cables I was also offered a management job with AT&T but they did a hiring promotion freeze in December 2022. I was informed to reapply for this position but decided not too because of the relocation to Abilene Tx

Overview

32
32
years of professional experience

Work History

CST

AT&T Communications
10.1994 - 08.2021

Was a customer service technician. Install and repair for AT&T. I dealt with customer service and repairs inside customers homes. I spliced copper and fiber optic cables.

Assistant Manager

Homeland Grocery
10.1990 - 10.1994
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Grocery Sacker

Furr's Supermarket
04.1989 - 10.1990
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Assisted with maintaining clean and organized store appearance.
  • Retrieved grocery carts and baskets from lot and various site locations.
  • Worked together with cashiers to guarantee customer satisfaction.

Education

None - Social Sciences

Amarillo College
Amarillo, TX

Skills

  • Public Speaking
  • Active Listening
  • Multitasking Abilities
  • Flexible and Adaptable
  • Team building
  • Clerical Support
  • Teamwork and Collaboration
  • Organization and Time Management
  • Attention to Detail
  • Self-Directed
  • Cultural Awareness
  • Social Perceptiveness
  • Task Prioritization
  • Dependable and Responsible

Accomplishments

I was able to retire from a career after 28 years

Timeline

CST

AT&T Communications
10.1994 - 08.2021

Assistant Manager

Homeland Grocery
10.1990 - 10.1994

Grocery Sacker

Furr's Supermarket
04.1989 - 10.1990

None - Social Sciences

Amarillo College

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Shannon Parsons