Shannon Plankenhorn
Indianapolis,IN
Overview
23
23
years of professional experience
Work History
Ticket Taker
Regal Cinemas
Indianapolis, Indiana
12.2019 - 07.2023
- Scanned tickets for entry into events and ensured compliance with venue policies.
- Provided excellent customer service by assisting guests with inquiries and concerns.
- Monitored crowd flow to maintain safety and comfort during events.
Telephone Surveyor
Strategic Marketing
12.2010 - 01.2014
- Conducted telephone interviews to gather data for market research projects.
- Analyzed survey responses to identify trends and customer preferences.
- Collaborated with team members to develop effective questioning strategies.
Registered Nurse
Nurse Agencies
Indianapolis, Indiana
12.2005 - 12.2010
- Delivered patient care in diverse clinical settings across various healthcare facilities.
- Educated patients and families on health management and discharge instructions.
- Utilized strong assessment skills to determine necessary patient care.
Registered Nurse
Community North Hospital
01.2001 - 01.2005
- Administered medications and treatments per physician orders and hospital protocols.
- Monitored patient vital signs and reported changes to the healthcare team.
- Assisted in developing patient care plans based on individual needs and assessments.
Education
Associates of Nursing - Nursing
Marian University
12-1995
High School Diploma -
Lebanon High School
Lebanon, IN05-1969
Skills
- Ticket scanning
- Customer support
- Health education
- Team collaboration
- Effective communication
Timeline
Ticket Taker
Regal Cinemas
12.2019 - 07.2023
Telephone Surveyor
Strategic Marketing
12.2010 - 01.2014
Registered Nurse
Nurse Agencies
12.2005 - 12.2010
Registered Nurse
Community North Hospital
01.2001 - 01.2005
Associates of Nursing - Nursing
Marian University
High School Diploma -
Lebanon High School