Proficient in Salesforce
Shannon Porter
Wellness Advisor
Baltimore,Maryland
Summary
A natural-born leader with over ten years of entrepreneurship and wellness advising experience, driven by a passion for personal development. Demonstrated success in enhancing well-being across diverse groups, excelling in customer engagement, facility management, and problem-solving.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
Work History
Director of Culture
Hot Toddy Herbal Company
Baltimore, OH
5 2019 - Current
- Championed creative excellence within the organization by advocating for best practices and fostering a culture of innovation
- Strengthened employer brand within 6 months by consistently promoting positive aspects of company culture on various online platforms and at industry events.
- Established strategic partnerships with 7 vendors whose values and objectives were in alignment with our company's culture, to enhance our offerings and better serve our customers.
- Promoted diversity and inclusion through workshops, events, and awareness campaigns within this organization.
Stretch and Flexibility Coach
PHIL MOR FIT
Baltimore, MD
03.2023 - 07.2023
- Utilized assisted stretch techniques to address specific postural imbalances and dysfunctions in athletes across various disciplines.
- Lead mobility classes of 5 or more clients per day
- Increased client retention by 8% by resolving scheduling problems, improving operations, and providing exceptional customer service.
- Provided guidance and instruction on breathing techniques, meditation, and other elements of mobility and stretch practice
- Develop patient-specific home exercise programs, guiding patients on correct implementation to safely achieve goals
- Observed patient tolerance and status during treatment to modify proper treatment program if necessary
Corporate Wellness Manager
Chase Bank
Dundalk, MD
09.2021 - 03.2023
- Assisted approximately 40 colleagues per quarter in setting and achieving health and wellness goals that are conducive to overall healthy work-life balance
- Initiated leadership programs connecting branch managers within the Baltimore market to local sports leagues like Volo Sports
- Collaborated with holistic healthcare professionals to deliver health education services to the entire Baltimore market
- Gathered and distributed educational literature and introduced staff to many digital mental health applications to educate on healthy living
- Conducted needs assessments or surveys to determine interest in or satisfaction with wellness programs, events, or services.
Barbershop Owner
Cut Queen Studio
Baltimore, MD
02.2009 - 03.2019
- Managed day-to-day business operations, including finance, marketing, and public relations.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Increased overall customer satisfaction by 12% by implementing efficient business processes and providing consistent exceptional service.
- Established a positive workplace culture that encouraged employee engagement, collaboration, and loyalty.
Education
High School Diploma -
Dr. Samuel L Banks High School
Baltimore, MD 09.2002 - 05.2006
Skills
Communication Skills
undefinedAccomplishments
- Received Culture Champion of The Year Award for 2023 through effectively creating a Holistic Wellness Culture at JP Morgan Chase Bank.
Affiliations
Remedy Dispensary Maryland, YMCA Maryland, Buffalo Soldiers Of Maryland
Certification
Certified Stretch And Flexibility Coach NASM National Academy Of Sports Medicine
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
RemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k match4-day work weekQuote
If you don’t become the ocean you’ll be seasick every day.
Leonard Cohen
Software
Microsoft Office Suite
QuickBooks
Notionio
Timeline
Certified First Degree Reiki Practitioner , USUI SHIKI RYOHO System of Natural Healing
04-2024
Certified Stretch And Flexibility Coach NASM National Academy Of Sports Medicine
01-2024
Stretch and Flexibility Coach
PHIL MOR FIT
03.2023 - 07.2023
Corporate Wellness Manager
Chase Bank
09.2021 - 03.2023
Barbershop Owner
Cut Queen Studio
02.2009 - 03.2019
High School Diploma -
Dr. Samuel L Banks High School
09.2002 - 05.2006
Director of Culture
Hot Toddy Herbal Company
5 2019 - Current
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