Shannon Puffer

• Greet all donors in a professional manner.

• Maintain medical records.

• Maintain donor confidentiality.

• Prepare medical instruments and equipment for use.

• Sterilization of venipuncture site

• Perform venipuncture.

• Collect biological specimens from patients.

• Monitoring Health and Safety of Donors During Plasmapheresis.

• Dispose of biomedical waste in accordance with standards.

• Maintain medical equipment or instruments in accordance with Standard Operating Procedures

• Proper sample handling and processing.

• Ensure samples and units are packed and shipped in

• Adhere to all Standard Operating Procedures.

• Undergo FDA inspections

• Training of New Employees

• Greet customers, patrons, or visitors in a professional manner

• Verify reservations and check in of guests

• Collect deposits, payments or fees.

• Maintain financial or account records.

• Implement plan-o-grams.

• Stock displays.

• Restock shelves.

• Security tagging.

• Complete Survey and audits.

• Elevated overall presentation quality through meticulous attention to detail when setting up displays and signage.

• Answered patient assistance calls, assessed needs, and offered qualified support.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Recognized and reported abnormalities or changes in patients' health status to case manager.
• Remained alert to problems or health issues of clients and competently responded.

• Assist patients with daily activities.

• Medication reminders.

• Planning, preparing and serving meals.

• Assistance with transfers, walking and physical activity.

• Assistance with transportation to appointments, activities, errands, and shopping.

• Listened attentively to client feedback to create stronger relations and shape business.
• Made outbound calls to existing customers to upsell advertising packages.
• Helped customers in determining design and layout of sold and spec ads.
• Exceeded quarterly sales targets consistently by leveraging industry knowledge and strong negotiation skills.