Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Shannon Reaves

Randolph,VT

Summary

Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management, leave of absence and HRIS. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Always pursuing ways to maximize efficiency, employee satisfaction and cost savings.

Overview

8
8
years of professional experience

Work History

HR Business Partner II

State of Vermont
04.2023 - Current
  • Supports the Department of Mental Health
  • Assists employees with all Payroll, Time and Labor, Benefits or other DHR Division questions
  • Ensures recruitment and hiring efforts are in compliance with relevant Personnel Policies & Procedures, the 'Contract' and state and federal employment guidelines
  • Coordinates the submission of class action RFR's during the contractual window
  • Provides consultation to supervisors and employees on classification matters relevant to Personnel Policies and Procedures
  • Processes all AFLAC claims for union employees
  • Serves as a main contact for Workers Compensation including accommodations, facilitating meetings, reviewing reports and status of existing claims
  • Building and maintaining effective working relationships with employees, supervisors, and management at various levels
  • Creating and distributing Hire-Into-Range forms for salary exemptions
  • Works with supervisors on requests to extend or terminate probationary periods for employees
  • Assisting in the draft and review of supervisory feedback
  • Liaison to the Leave Management Unit, Department of Human Resources and Classifications
  • Administers State of Vermont Benefit Orientation to new hires
  • Conducts all weekly check-ins between all Department of Mental Health facilities.

HR/HRIS Coordinator

OnProcess Technology
11.2020 - 04.2023
  • Maintained all forms of HRIS employee global data transactions
  • Bi-weekly reports for payroll processing, closed time sheets
  • Performed New Hire Orientation
  • Conducted monthly/weekly benefit enrollment meetings including open enrollment
  • Participated in HR implementation projects (benefits programs, payroll and HRIS)
  • High level of global troubleshooting for HRIS system
  • Conducted exit interviews for all US employees
  • Coordinated all onboarding paperwork, including offer letters, I-9, drug screens, data entries, equipment
  • Completed all unemployment claims and employment verification for the US
  • Reviewed and documented attrition data across all locations.
  • Facilitated all FMLA/disability claims.
  • Conducted regular audits of employee records to maintain data integrity within the HRIS system.
  • Collaborated with IT department to troubleshoot technical issues, ensuring uninterrupted access to the HRIS system.
  • Managed sensitive employee data securely, maintaining strict confidentiality and adhering to compliance regulations.
  • Contributed to improved payroll processing speed by accurately entering time-sensitive information into the HRIS database.
  • Facilitated smooth transitions during mergers or acquisitions, integrating employee data from multiple HRIS systems and ensuring accurate recordkeeping.

HR Assistant

Walker
06.2018 - 11.2020
  • Managed all workers compensation claims, including direct contact with the adjusters, employees and company brokers
  • Updated and managed all personnel files for all employees and volunteers
  • Coded all Concur invoices for the HR credit cards
  • Updated the HRIS system with all employment changes company wide
  • Facilitated all FMLA and Short/Long Term Disability Claims
  • Completed all employment verifications
  • Monitored New Hire fingerprinting in compliance to EEC
  • Administered New Hire orientation for both Walker locations
  • Monitored employee ticket sales as a part of employment benefits (movie tickets, theme parks)
  • Back-up Recruiter and back-up Front Desk Assistant.

HR Intern

OnProcess Technology
10.2017 - 04.2018
  • Point person for recruiting responsibilities, phone screens; sending resumes to hiring managers; setting up time for in person interviews
  • Created and administered benefits packages for all employees
  • Filed and organized all personnel paperwork.

Store Associate

Express
05.2017 - 04.2018
  • Operated cash register including sales, returns and exchanges
  • Assisted with internal audits
  • Regularly changed the displays to show new inventory.

Call Center Representative

Nichols College
09.2016 - 04.2018
  • Answered incoming phone calls to the Admissions Office from prospective students and parents
  • Provided admissions information, answered general questions and routed calls to appropriate people
  • Made data corrections and updates to applicant information in the Student Information Systems
  • Performed other administrative and support activities as required to support the admissions functions.

Education

Human Resources Management

Nichols College
Dudley, MA

Skills

  • Customer Service
  • Employee Benefits Administration
  • Employment & Labor Laws
  • Onboarding/ New hire paperwork
  • Workers Compensation
  • Diversity and Inclusion
  • Benefits Administration
  • Conflict resolution

References

References available upon request

Timeline

HR Business Partner II

State of Vermont
04.2023 - Current

HR/HRIS Coordinator

OnProcess Technology
11.2020 - 04.2023

HR Assistant

Walker
06.2018 - 11.2020

HR Intern

OnProcess Technology
10.2017 - 04.2018

Store Associate

Express
05.2017 - 04.2018

Call Center Representative

Nichols College
09.2016 - 04.2018

Human Resources Management

Nichols College
Shannon Reaves