Jonathan Raymond
Williston,VT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Armed Force Protection Officer
State Of Vermont
09.2024 - Current
- Conducted patrols of base facilities and residential areas to prevent criminal activity, observe for suspicious behavior, and ensure base security.
- Manned base entry points, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Documented and organized security information accurately, efficiently, and discreetly.
- Provided emergency response security, eliminating hazards, and potential dangers.
- Maintained 100% accountability of assigned equipment worth more than $[Amount].
Customer Service Representative
Planet Fitness
08.2023 - Current
- Delivered exceptional customer service by actively listening to concerns, showing empathy, and providing prompt and effective solutions.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Identified and resolved discrepancies and errors in customer accounts.
- Trained staff on operating procedures and company services.
Assistant Manager
Planet Fitness
05.2023 - 08.2023
- Hired, trained, and managed staff
- Assisted in reaching company’s membership goals
- Adjusted, and Ensured customer service satisfaction though feedback
- Assured cleanliness of gym through the creation maintenance schedules
- Ordered and scheduled merchandise/supply deliveries
Landscape Groundskeeper
Catamount Country Club
05.2021 - 08.2021
- Provided excellent customer service leading to repeat business and positive referrals from satisfied clients
- Communicated effectively with clients addressing concerns about their property’s health or appearance
- Coordinated with other landscaping professionals to improve outdoor areas
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance
- Erected and disassembled temporary structures to provide safety while working on uneven terrains
- Prepared soil for planting and sowing
- Performed routine maintenance on all tools and equipment to ensure peak performance throughout their lifespan
Customer Service
Vermont Meat & Seafood Market
10.2019 - 03.2020
- Supported inventory management by keeping track of supplies used during daily tasks, ensuring availability when needed
- Created clean and inviting appearance for fresh seafood cases to encourage sales
- Maintained floor cleaning and equipment
Sales Associate
Best Buy
11.2018 - 10.2019
- Set and achieved company defined sales goals
- Selected correct products based on customer needs, product specifications and applicable regulations
- Engaged with customers to build rapport and loyalty
- Built relationships with customers to encourage repeat business
Education
Bachelor Of Criminal Justice - Criminal Justice
Castleton University
Castleton, VT05.2024
Skills
- Self-Motivated
- Flexible and Adaptable
- Problem-Solving
- Active Listening
- Firearms proficiency
- Radio communication
Certification
- Use of Force Certification (Air Force) - September 2024
- Oleoresin Capsicum Certification (Air Force) - September 2024
- Firearms Qualification (Air Force) - September 2024
Timeline
Armed Force Protection Officer
State Of Vermont
09.2024 - Current
Customer Service Representative
Planet Fitness
08.2023 - Current
Assistant Manager
Planet Fitness
05.2023 - 08.2023
Landscape Groundskeeper
Catamount Country Club
05.2021 - 08.2021
Customer Service
Vermont Meat & Seafood Market
10.2019 - 03.2020
Sales Associate
Best Buy
11.2018 - 10.2019
Bachelor Of Criminal Justice - Criminal Justice
Castleton University
Similar Profiles
Laci ChampneyLaci Champney
Administrative Services Technician IV at State Of VermontAdministrative Services Technician IV at State Of Vermont
Hunter BoveyHunter Bovey
Transportation Ops Tech III at State Of VermontTransportation Ops Tech III at State Of Vermont
Jasmine HeinleJasmine Heinle
Direct Client Service Specialist 2 at State Of VermontDirect Client Service Specialist 2 at State Of Vermont