Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Reed

CANTON,OH

Summary

Driven and accomplished Remote Infrastructure Management Engineer with a proven track record at Inspiralink Aso, excelling in server administration and demonstrating exceptional teamwork skills. Leveraged remote support tools to enhance system efficiency, achieving a significant increase in client satisfaction. Renowned for a strong work ethic and ability to exceed performance benchmarks through proactive problem-solving.

Overview

6
6
years of professional experience

Work History

Remote Infrastructure Management Engineer

Inspiralink Aso
05.2024 - Current

My tasks were app review

Commercial Janitorial Cleaner

Quinn Cleaning Services
05.2018 - 12.2021
  • Provided exceptional service to clients by responding promptly to requests for additional cleaning or specific needs beyond routine duties.
  • Collaborated effectively with team members to complete assigned tasks efficiently while maintaining high-quality standards.
  • Enhanced facility cleanliness by performing daily janitorial tasks such as sweeping, mopping, and vacuuming.
  • Consistently exceeded client satisfaction benchmarks through attentive service, proactive problem-solving, and a strong work ethic.

Education

Ged -

Glen Oak High School
Canton, OH
06.1995

Skills

  • Remote support tools
  • Server Administration
  • Database Administration
  • Cloud Management

Timeline

Remote Infrastructure Management Engineer

Inspiralink Aso
05.2024 - Current

Commercial Janitorial Cleaner

Quinn Cleaning Services
05.2018 - 12.2021

Ged -

Glen Oak High School
Shannon Reed