Summary
Overview
Work History
Education
Skills
Timeline
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SHANNON REUST

Dallas,TX

Summary

Well qualified professional in account management and sales looking to move into a fast paced career. Demonstrated ability to gain long term customers and work with clients from start to finish in mortgage, wholesale banking, account management and automotive sales. Highly energetic sales person who consistently exceeds revenue goals. Award-winning sales pro looking to exponentially increase revenue in a fast-growing industry, and prepared for rapid changing and highly charged environment.

Overview

27
27
years of professional experience

Work History

Internet Sales Specialist

Subaru of Grapevine
Grapevine, TX
10.2022 - Current
  • Internet, phone and referral based sales portfolio
  • CRM systems knowledge and sales management
  • Built strong rapport with customers and maintained meaningful contact
  • Exercised proper qualification skills to convert leads in to genuine sales opportunities
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience
  • Maintained top 10% rated customer reviews
  • Top 10% closing percentage monthly

Wholesale Mortgage Sales Coordinator

CMG Financial Services
Irving, TX
03.2020 - 10.2022
  • Account management and sales coordinator
  • Analyzed customer financial status, credit and property evaluations to determine feasibility of granting loans
  • Worked on several CRM, Datatrac, BYTE and Encompass operating systems
  • Informed customers of application deadlines, lock updates and processes
  • Originated loans and assisted senior-level credit officers with complex loan applications and processes
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action
  • Liaison between brokers, realtors, appraisers, builders,underwriters and closers
  • Sales reports for internal and external needs

Internet Sales Specialist

Subaru of Grapevine
Grapevine, TX
11.2018 - 03.2020
  • Top grossing sales person month after month
  • Top rated Subaru reviews monthly
  • Top Dealerrater reviews
  • Always in the top 5 out of 25 sales people
  • Please see above information at Subaru for current job
  • Recruited from previous employer in mortgage at the start a the mortgage boom during 2020
  • See current position for more description

Account Manager

CMG Financial Services
Irving, TX
06.2017 - 11.2018
  • Account Management/Mortgage sales
  • See position starting March 2020

Mortgage Loan Officer

Summit Mortgage, Wells Fargo, Compass Bank
Dallas, TX
01.1997 - 01.2016
  • NMLS licensed mortgage loan officer as broker, banker and for mid sized mortgage company
  • Carried my own book of business for my entire career
  • Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility
  • Prepared loan documents such as commitment letters, closing statements, promissory notes and deed of trust
  • Ensured compliance with all federal, state and local regulations related to mortgage lending
  • Negotiated terms and conditions of loan agreements with borrowers
  • Processed new loan applications in accordance with established guidelines
  • Developed relationships with real estate agents, builders and other referral sources in order to generate business leads

Education

BACHELOR OF ARTS - PUBLIC RELATIONS

Stephen F. Austin State University

Skills

  • Internet and phone sales
  • Account Management
  • Clear and articulate phone skills
  • Approachable and well spoken
  • Financial analysis experience
  • CRM and Systems background

Timeline

Internet Sales Specialist

Subaru of Grapevine
10.2022 - Current

Wholesale Mortgage Sales Coordinator

CMG Financial Services
03.2020 - 10.2022

Internet Sales Specialist

Subaru of Grapevine
11.2018 - 03.2020

Account Manager

CMG Financial Services
06.2017 - 11.2018

Mortgage Loan Officer

Summit Mortgage, Wells Fargo, Compass Bank
01.1997 - 01.2016

BACHELOR OF ARTS - PUBLIC RELATIONS

Stephen F. Austin State University

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SHANNON REUST