Shannon Rich
Forest Grove,OR
Summary
Proven CNA/CMA with a track record of enhancing patient satisfaction through compassionate care and efficient vital signs monitoring. At Marquis, leveraged expertise in HIPAA compliance and dementia knowledge to improve service delivery. Demonstrates exceptional problem-solving abilities and empathy, significantly contributing to team and patient outcomes. Ambitious Certified Nursing Assistant possessing extensive experience with patient care in medical settings. Strong observational skills combined with excellent patient evaluation abilities. Proven history of cultivating strong patient rapport to provide quality care and patient education.
Overview
25
25
years of professional experience
Work History
CNA/CMA
Marquis
Forest Grove, OR
02.2020 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
CNA
Rose Washburn
Longview, WA
04.2010 - 02.2020
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Owner of an Adult Foster Home
Tillamook Family Counseling
Tillamook, OR
03.2002 - 03.2006
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
CNA
Nehalem Valley Care Center
Wheeler, OR
03.1999 - 03.2002
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Highschool Diploma -
Neah-Kah-Nie High School
Rockaway Beach, ORSkills
- Patient Care
- Vital signs monitoring
- Compassion and Empathy
- Bathing Assistance
- Feeding Assistance
- Maintaining confidentiality
- Complex Problem-Solving
- Reliable team player
- Dementia and Alzheimer's knowledge
- HIPAA Compliance
Accomplishments
Certified Medication Assistant
Timeline
CNA/CMA
Marquis
02.2020 - Current
CNA
Rose Washburn
04.2010 - 02.2020
Owner of an Adult Foster Home
Tillamook Family Counseling
03.2002 - 03.2006
CNA
Nehalem Valley Care Center
03.1999 - 03.2002
Highschool Diploma -
Neah-Kah-Nie High School