Shannon Roe
Enid,OK
Overview
7
7
years of professional experience
1
1
Certification
Work History
Restaurant Assistant Manager
Loves Travel Stop
01.2021 - Current
- Resolved customer complaints professionally, turning potentially negative experiences into positive ones that encouraged return visits.
- Increased sales by regularly promoting specials and upselling menu items to guests.
- Ensured smooth restaurant functions with effective team communication and coordination among staff members.
- Maintained high standards of cleanliness, consistently passing health inspections with top scores.
- Ensured to maintain profitability through the promotion of proper training in terms of inventory control and portioning.
Carhop Server
Sonic
10.2020 - 04.2022
- Maintained a positive attitude even during high-stress periods, contributing to an uplifting work environment for both colleagues and guests.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Answered guest questions and promoted special products.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
Housekeeping
Fairview Regional Medical Center
09.2017 - 07.2019
- Duties were to ensure that all areas of the hospital including patience rooms, surgical rooms and administrative areas were maintained at a medical level cleanliness standard.
Education
Nursing - Registered Medical Assistant
Platt Collage
Oklahoma City, OK01.2008
High School Diploma -
Harrison High School
Colorado Springs, CO05.1998
Skills
- Documentation and reporting
- Team Leadership
- Quality Management
- Team building
- Problem Solving
Certification
Safe Serve 7/7/2022-7/7/2027
Timeline
Restaurant Assistant Manager
Loves Travel Stop
01.2021 - Current
Carhop Server
Sonic
10.2020 - 04.2022
Housekeeping
Fairview Regional Medical Center
09.2017 - 07.2019
Safe Serve 7/7/2022-7/7/2027
Nursing - Registered Medical Assistant
Platt Collage
High School Diploma -
Harrison High School
Similar Profiles
Armando GomezArmando Gomez
Total Truck Care Account Manager at Loves Travel Stop and Country StoresTotal Truck Care Account Manager at Loves Travel Stop and Country Stores
Ricco DunsonRicco Dunson
Crew Member at Loves Travel StopCrew Member at Loves Travel Stop
Natalie CopelandNatalie Copeland
Sales Associate at Loves Travel StopSales Associate at Loves Travel Stop
Divadelia SolisDivadelia Solis
Shift Leader at Loves Travel StopShift Leader at Loves Travel Stop
BLAKE WALKERBLAKE WALKER
Lead Operator/Production Optimization Tech at Amplify EnergyLead Operator/Production Optimization Tech at Amplify Energy