Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Russell

Massapequa Park,NY

Summary

I am a 20 year old sophomore majoring in biology at Florida International University in Miami, Florida, however I am from Long Island, New York. I am looking to pursue a future career as a physician's assistant and am very eager to gain clinical experience to gain more knowledge in the field. I have had an opportunity to shadow a dermatology PA at Niklaus Children's Hospital as well as learn medical terminology and basic life support. This experience has made me interested in exploring other health care fields, particularly family medicine as well as oncology. I am an ambitious and hardworking, and a dedicated worker and would love an opportunity to work at Harper Family Medicine to increase my skills in the healthcare profession.

Overview

3
3
years of professional experience

Work History

Barista

Cafe Bella
Massapequa Park, NY
05.2023 - 08.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.

Manager

Sobol Massapequa Park
Massapequa Park, NY
09.2020 - 08.2023
  • Coached, mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Bachelor of Science - Biological Sciences / Pre-PA

Florida International University
Miami, FL
05-2026

Skills

  • Medical Terminology
  • Certified in Basic Life Support (BLS)
  • Customer Service
  • Complex Problem-Solving
  • Lab Equipment Setup
  • Understanding of Medical Laws

Timeline

Barista

Cafe Bella
05.2023 - 08.2023

Manager

Sobol Massapequa Park
09.2020 - 08.2023

Bachelor of Science - Biological Sciences / Pre-PA

Florida International University

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