Shannon Schuh
Holton,KS
Summary
Hard working and passionate professional with extensive experience advocating for individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Rural Project Coordinator
YWCA Northeast Kansas CSE
10.2022 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Utilized trauma-informed approach to promote healing and empowerment for clients.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept company and client information confidential.
- Provided leadership, guidance and support to staff members.
- Participated in community events to promote services and engage with public.
Bartender/Server
Boomer's Steakhouse
01.2022 - 11.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
Special Education Paraprofessional
USD 336
08.2021 - 08.2022
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Supported teacher in development of individual learning strategies.
- Maintained positive attitude and affirmatively communicated with each student.
- Mentored staff in best practices for helping special education students excel.
- Observed individuals or groups of students in variety of settings to maintain safe and positive learning environment.
- Monitored 8 special needs students daily and decreased behavioral outbursts by 90%
Bar Manager
The Cockeyed Pig Bar And Grille
06.2020 - 08.2021
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced labor costs to less than 25% by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Explained daily specials and beverage promotions to exceed daily sales goals
Special Education Paraprofessional
USD 336 Holton
09.2018 - 08.2020
- Maintained positive attitude and affirmatively communicated with each student
- Modified general education curriculum for special-needs students using various instructional techniques and technologies
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Monitored 4 students and decreased flight risk/behavioral outbursts by 85%
Housing And Community Development Tech
Homestead Affordable Housing
10.2017 - 09.2018
- Spoke with community organizations to boost outreach and highlight programs successes
- Conferred with representatives of local governments to assess and meet community needs
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Analyzed completed projects against established budgets to track spending and determine levels of success.
- Carried out day-to-day duties accurately and efficiently
Education
Associate of Science - Nursing
Pratt Community College
Pratt, KS05.2002
High School Diploma -
Norwich High School
Norwich, KS05.1996
Skills
- Staff Management
- Program Development
- Emotional Awareness
- Multitasking and Organization
- Case Planning and Management
- Community Resources
- Crisis Intervention
- Trauma-Informed Care
- Interdisciplinary Collaboration
- Clients Rights
- Client Empowerment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Our greatest glory is not in never falling, but in rising every time we fall
Confucius
Timeline
Rural Project Coordinator
YWCA Northeast Kansas CSE
10.2022 - Current
Bartender/Server
Boomer's Steakhouse
01.2022 - 11.2022
Special Education Paraprofessional
USD 336
08.2021 - 08.2022
Bar Manager
The Cockeyed Pig Bar And Grille
06.2020 - 08.2021
Special Education Paraprofessional
USD 336 Holton
09.2018 - 08.2020
Housing And Community Development Tech
Homestead Affordable Housing
10.2017 - 09.2018
Associate of Science - Nursing
Pratt Community College
High School Diploma -
Norwich High School
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