Shannon Stine
Philadelphia
Summary
With a proven track record from CSC Event Staffing, I excel in surveillance monitoring and customer service, ensuring secure environments. My adeptness in conflict resolution and reliability has significantly enhanced facility safety and guest satisfaction, demonstrating a strong work ethic and keen observation skills.
Overview
8
8
years of professional experience
Work History
Security Ambassador
CSC Event Staffing
10.2021 - Current
- Enforced facility rules in a courteous manner while maintaining a professional demeanor
- Maintained an up-to-date knowledge of security protocols and procedures
- Provided friendly customer service to guests, ensuring a safe and secure environment
- Actively monitored entry points such as gates, doors, elevators, stairwells
- Utilized conflict resolution techniques when necessary to de-escalate tense situations
- Assisted with crowd control during peak periods or events held at the facility
- Communicated effectively with guests and staff members in order to resolve issues efficiently.
Security Ambassador
Trinity Staffing
07.2021 - 11.2023
- Enforced facility rules in a courteous manner while maintaining a professional demeanor
- Maintained an up-to-date knowledge of security protocols and procedures
- Provided friendly customer service to guests, ensuring a safe and secure environment
- Actively monitored entry points such as gates, doors, elevators, stairwells
- Utilized conflict resolution techniques when necessary to de-escalate tense situations
- Assisted with crowd control during peak periods or events held at the facility
- Communicated effectively with guests and staff members in order to resolve issues efficiently.
Assistant Store Manager
Pagano's Pizza
06.2017 - 09.2021
- Monitored inventory levels and ordering of stock to ensure shelves were adequately stocked
- Demonstrated expertise in managing cashier operations, training staff, and resolving customer inquiries
- Created a positive environment through effective communication with both customers and employees.
Education
Associate in Science (A.S.) - Behavioral Science
01.2026
Expected graduation Jan 2026
High School Diploma - undefined
06.1988
Skills
- Surveillance monitoring
- Perimeter security
- Reliability
- Event security
- Keen observer
- Building patrol
- Crowd control
- Work ethic
- Radio communication
Timeline
Security Ambassador - CSC Event Staffing
10.2021 - Current
Security Ambassador - Trinity Staffing
07.2021 - 11.2023
Assistant Store Manager - Pagano's Pizza
06.2017 - 09.2021
- High School Diploma,
- Associate in Science (A.S.), Behavioral Science
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