Shannon Soldano
Milan
Summary
Dynamic professional with a proven track record at NHS Human Services, excelling in teamwork and problem-solving. Recognized for developing individualized care plans and enhancing client satisfaction through effective communication and adaptability. Committed to delivering compassionate support while maintaining a calm demeanor under pressure.
Overview
22
22
years of professional experience
Work History
Community Intergrader
NHS Human Services
Berlin, NH
11.2023 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Home Care Provider
GSIL
Concord, NH
04.2004 - 10.2023
- Provided compassionate personal care and assistance to clients in daily activities.
- Developed individualized care plans based on clients' needs and preferences.
- Coordinated communication between clients, families, and healthcare professionals.
- Trained new staff on best practices for client care and safety protocols.
- Monitored clients' health conditions and reported changes to appropriate personnel.
- Implemented improvements in care delivery to enhance client satisfaction and wellbeing.
Education
CNA -
White Mountain Community College
Berlin, NHSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Calm under pressure
- Organizational skills
- Excellent communication
Timeline
Community Intergrader
NHS Human Services
11.2023 - Current
Home Care Provider
GSIL
04.2004 - 10.2023
CNA -
White Mountain Community College