Hunsley Saint-Julien
Brooklyn,NY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Community Health Worker
New York City Health And Hospitals
Queens , NY
11.2023 - Current
- Provided health education to clients about nutrition, physical activity and disease prevention.
- Conducted home visits to assess the health needs of patients and their families.
- Assisted with patient referrals to appropriate community resources.
- Monitored client progress towards health goals and objectives.
- Collaborated with other healthcare providers to ensure continuity of care for patients.
- Counseled clients on issues related to mental health, substance abuse, and violence prevention.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Coordinated transportation for clients to medical appointments or other necessary services.
- Acted as an advocate for clients when interacting with insurance companies or government agencies.
- Served as a liaison between healthcare providers and community organizations.
- Provided assistance with completing forms related to public benefits programs.
- Educated clients about risk factors associated with specific diseases or illnesses.
- Returned calls, emails and faxes according to departmental policy.
- Assisted individuals with navigating health care systems, appointments and classes.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Created and oversaw training courses focused on team and community education.
Senior Case Worker
MedRite Urgent Care
New York, NY
07.2023 - 12.2023
- Met with clients to conduct needs assessments, recommending appropriate support and service offerings.
- Followed strict policies and procedures to maintain client confidentiality and keep data private.
- Uploaded documentation to patient database to streamline organizational flow.
- Evaluated clients and formulated individualized service plans outlining short-term and long-term goals.
- Assisted patients needing additional support by scheduling and managing appointments.
- Provided counseling to patients struggling with adjusting to new diagnoses.
- Consulted family and friends of patient to determine cause of issues and provide solutions.
- Aided medical providers by notifying doctors of necessary prescriptions and treatment plans.
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Community Aide
Equiliem
New York, New York
06.2023 - 11.2024
- Provided support to local organizations, such as food banks or homeless shelters.
- Developed and implemented programs aimed at improving the quality of life for residents.
- Conducted outreach initiatives to increase awareness of available resources and services.
- Collaborated with other agencies to coordinate services for clients.
- Organized workshops on relevant topics to encourage civic engagement.
- Created educational materials about community resources and services.
- Maintained records of client interactions and program outcomes.
- Advised residents on how best to access needed services or programs.
- Assisted in developing strategies for addressing identified problems.
- Provided assistance with transportation, housing, employment, education, health care, legal matters and other basic needs.
- Attended conferences and trainings related to community development efforts.
- Made referrals to utilize community resources for resident's needs.
Case Manager
Favorite Staffing
New York, NY
12.2022 - 08.2023
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Maintained up-to-date case records with case activity status.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Assisted individuals with eligibility for available benefits.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
- Transitioned clients to different providers based on progress or needs.
- Directed activities of professional and technical staff members and volunteers.
Case Manager
African American Planning Commission,Inc
Brooklyn, NY
06.2021 - 11.2022
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Assisted individuals with eligibility for available benefits.
- Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
- Reviewed treatment plans against individual goals and healthcare standards.
- Acted as consultant to community programs by interpreting regulations and policies.
- Determined organizational policies regarding program eligibility, requirements and benefits.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Maintained logs and electronic client records following department and agency policies for effective monitoring.
Medical Assistant
Dr Lesly Honore MD,DPM Physician Care
Hempstead, NY
02.2020 - 07.2021
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Documented notes during patient visits.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Organized charts, documents and supplies to maintain team productivity.
Security Supervisor F80
Security USA, Inc
New York, NY
03.2018 - 02.2019
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
Clinic Memorial Fortune Previl
Benevolent
Cap-Haitien, Cap-Haitien,Haiti
01.2018 - 09.2018
- Administered first aid treatment or life support in prehospital settings.
- Evaluated illnesses or injuries to establish and prioritize medical procedures.
- Interviewed patients to obtain medical history and details on current issues.
- Collaborated with medical personnel to quickly treat and transport patients.
- Positioned patients in preparation for treatment and transport.
Hospital Jose Maria Cabral Y Baez
Medical Internship
Santiago De Los Caballeros , Santiago Dominican Republic
01.2017 - 01.2018
- Performed both emergency and routine medical procedures in high-pressure environments.
- Facilitated patient care by performing examinations and administering treatment.
- Responded immediately to emergency calls to confirm best possible treatment.
- Communicated with nurses and emergency service personnel to get patients immediate care.
- Cleaned medical tools regularly to comply with sanitary guidelines.
- Administered first aid treatment or life support in prehospital settings.
- Bandaged wounds and determined necessity for stitches or sutures.
- Performed CPR and used defibrillator on cardiac patients.
- Reported infectious disease cases to appropriate medical authorities.
Education
Physician Assistant - Medical
Junta De Licenciamiento Y Disciplina Medica
San Juan,PR10.2022
M.D. - Medicine
Universidad Tecnologica De Santiago (UTESA)
Santiago De Los Caballeros03.2017
Some College (No Degree) - High School
College Jean Claude Mondesir
Cap-Haitien,Haiti Skills
- Relationship Building
- Problem Resolution
- Friendly, Positive Attitude
- Supervision & Leadership
- First Aid/CPR
- Conflict Resolution
- Documentation and Reporting
- Service Referrals
- Resource Identification
- Positive Attitude
- Health History Documentation
- Case Needs Assessment
- Salesforce
- Windows XP; Microsoft Word,
- PowerPoint, Excel and SharePoint
- Problem-Solving
Languages
English
Professional
Spanish
Professional
French
Native/ Bilingual
Haitian Creole
Native/ Bilingual
Timeline
Community Health Worker
New York City Health And Hospitals
11.2023 - Current
Senior Case Worker
MedRite Urgent Care
07.2023 - 12.2023
Community Aide
Equiliem
06.2023 - 11.2024
Case Manager
Favorite Staffing
12.2022 - 08.2023
Case Manager
African American Planning Commission,Inc
06.2021 - 11.2022
Medical Assistant
Dr Lesly Honore MD,DPM Physician Care
02.2020 - 07.2021
Security Supervisor F80
Security USA, Inc
03.2018 - 02.2019
Clinic Memorial Fortune Previl
Benevolent
01.2018 - 09.2018
Hospital Jose Maria Cabral Y Baez
Medical Internship
01.2017 - 01.2018
Physician Assistant - Medical
Junta De Licenciamiento Y Disciplina Medica
M.D. - Medicine
Universidad Tecnologica De Santiago (UTESA)
Some College (No Degree) - High School
College Jean Claude Mondesir
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