Nickalaus Fitterer
Las Vegas,NV
Summary
Results-driven Inside Sales and Client Solutions professional with experience in B2B account management, healthcare services, and relationship-based selling. Proven ability to identify customer needs, present tailored solutions, and drive revenue through consultative sales strategies. Strong communicator with a track record of increasing customer retention, managing high-value accounts, and collaborating cross-functionally to deliver exceptional client experiences. Adept at CRM systems, pipeline management, and remote sales environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Community Health Worker
Brain Power Medical Center
Las Vegas, NV
07.2023 - 10.2025
- Delivered consultative, solution-focused support to patients by identifying needs and recommending appropriate healthcare services.
- Built trust-based relationships through clear communication, empathy, and consistent follow-up.
- Collaborated with multidisciplinary teams to coordinate care plans, improving service delivery and client satisfaction.
- Maintained accurate documentation and CRM-style patient records to support continuity of care and operational efficiency.
- Supported community outreach initiatives, educating diverse audiences on preventive services and available resources.
B2B Account Manager
Verizon
Henderson, NV
03.2020 - 02.2024
- Managed a portfolio of B2B clients, serving as a trusted advisor for wireless and technology solutions.
- Increased customer retention by providing proactive account management and tailored product recommendations.
- Identified and capitalized on upsell and cross-sell opportunities to drive recurring revenue growth.
- Conducted outbound prospecting and cold calling to small and mid-sized businesses, consistently building sales pipelines.
- Presented solutions outlining product value, pricing, and promotions to decision-makers.
- Utilized CRM tools to track leads, manage opportunities, and forecast sales activity.
Practice Development Specialist
Evexias Health Solutions
Southlake, TX
03.2018 - 01.2020
- Supported business growth initiatives by developing strategic outreach and relationship-building plans.
- Engaged stakeholders through consultative conversations focused on long-term value and partnership.
- Conducted research and proposal development to secure funding and expand organizational reach.
- Strengthened client and donor retention through consistent communication and personalized engagement.
Education
Some College (No Degree) - Business Administration And Management
California State University, East Bay
Hayward, CASkills
- B2B account management
- Relationship-based selling
- Consultative sales strategies
- Customer retention
- High-value account management
- Cross-functional collaboration
- CRM systems
- Pipeline management
- Remote sales environments
- Account management
- Relationship building
- Effective communication
- Problem solving
- Cold calling proficiency
Certification
Community Health Worker II
Accomplishments
Top 10% Pinnacle Sales Award
References
References available upon request.
Timeline
Community Health Worker
Brain Power Medical Center
07.2023 - 10.2025
B2B Account Manager
Verizon
03.2020 - 02.2024
Practice Development Specialist
Evexias Health Solutions
03.2018 - 01.2020
Some College (No Degree) - Business Administration And Management
California State University, East Bay