Brianda Ramirez

• patient care, community outreach, and social support.
• Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
• Increased awareness of available resources by organizing and participating in community health fairs and events.
• Led outreach activities to target specific demographics and promote health initiatives.
• Targeted specific community groups with wellness and disease management information.
• Explained required eligibility applications to patients and helped complete applications for services.

• Organized and distributed materials needed for planned classroom activities.
• Promoted positive relationships between students by encouraging kindness and respect.
• Kept students safe and focused during off-site field trips.

• Identified interested customers and engaged in conversation to explain product benefits.
• Tracked inventory used and notified supervisor about re-ordering needs.
• Communicated with clients for outstanding customer service and to increase repeat business.

Training sessions focus on topics such as community leadership, crime prevention and safety, land use and active transportation, and healthy food systems.

• Helped customers find specific products, answered questions and offered product advice.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Built and maintained relationships with peers and upper management to drive team success.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

• Greeted guests and sat customers at tables or in waiting areas.
• Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Answered telephone to provide dining information and take reservations.

• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Helped customers find specific products, answered questions and offered product advice.
• Worked closely with front-end staff to assist customers.
• Used suggestive selling techniques to promote add-on sales.
• Answered customer questions and provided store information.