Shannon Stout
Lumberton,TX
Summary
Dynamic professional with a proven track record at Main Street Cafe, excelling in customer service and teamwork. Demonstrated strong problem-solving skills and attention to detail, consistently exceeding performance goals. Adept at multitasking in fast-paced environments, ensuring workplace safety and efficiency. Committed to continuous development and fostering positive relationships with colleagues and patrons.
Overview
4
4
years of professional experience
Work History
Team Member
Main Street Cafe
11.2022 - 03.2023
- Provided exceptional customer service by engaging with patrons and addressing inquiries.
- Assisted in food preparation and ensured adherence to safety and hygiene standards.
- Operated cash register efficiently, processing transactions accurately and managing cash flow.
- Collaborated with team members to maintain a clean and organized dining area.
- Engaged in daily cleaning tasks to uphold café cleanliness and presentation standards.
- Adapted quickly to changing priorities in a fast-paced environment to meet customer demands.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
Team Member
McDonald's Restaurant
07.2019 - 01.2020
- Supported inventory management by tracking stock levels and assisting with restocking supplies.
- Participated in training sessions to enhance knowledge of menu items and service protocols.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Engaged in daily cleaning tasks to uphold café cleanliness and presentation standards.
- Adapted quickly to changing priorities in a fast-paced environment to meet customer demands.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Monsignor Central High School
Beaumont, TX06-1992
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cleaning
- Flexible schedule
- Workplace safety
- Organizing work stations
- Facility cleaning
- Area and facility cleaning
- Continuous development
- Willingness to learn
- Safety
- Multitasking
- Teamwork
- Reliability
Timeline
Team Member
Main Street Cafe
11.2022 - 03.2023
Team Member
McDonald's Restaurant
07.2019 - 01.2020
High School Diploma -
Monsignor Central High School