Shannon Swinson

Supervised and monitored activities of individuals in custody, maintaining safety and security within the facility.

Conducted regular inspections and searches to uphold facility regulations, demonstrating a strong attention to detail and adherence to policies.

Developed and maintained relationships with diverse groups to ensure compliance and safety standards.

Coordinate the logistical management of communication and scheduling for institutional operations, ensuring timely responses to inquiries and appointments.

Schedule and facilitate visitation appointments, both in-person and virtually, enhancing engagement between residents and their families or legal representatives.

Prepare and generate detailed reports on facility operations, staffing levels, and resource allocation, contributing to informed decision-making.

Manage logistical support for staff and residents, ensuring effective resource allocation to meet operational needs.

Managed retail operations including inventory tracking and data management, ensuring accuracy and compliance with policies.

Organized and maintained filing systems for documents such as invoices and purchase orders, streamlining administrative processes.

Trained and supervised staff in customer service and operational procedures, fostering a collaborative team environment.