Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shannon Sykes

Columbia,NC

Summary

Dynamic Health Care Technician with proven expertise at NC Dept of Adult Correction, excelling in HIPAA compliance and effective communication. Enhanced patient care through meticulous medication administration and clinical documentation. Recognized for maintaining safety and efficiency in high-pressure environments, leveraging strong emergency response training and interpersonal skills to achieve optimal outcomes.


Corrections professional with strong commitment to maintaining security and order in correctional facilities. Extensive experience in inmate supervision, crisis management, and conflict resolution. Highly regarded for teamwork and adaptability, ensuring smooth operations and safety. Recognized for excellent interpersonal skills and reliability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Health Care Technician

NC Dept of Adult Correction
02.2025 - Current

.

  • Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
  • Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
  • Safeguarded medication administration accuracy by double-checking dosages, labels, and physician orders before delivery to patients.
  • Utilized medical software to document and track patient progress.

Emergency Medical Technician

Washington-Tyrell County EMS
03.2020 - 02.2025
  • Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
  • Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.

Adult Corrections Officer

North Carolina Dept of Public Safety
03.2019 - 01.2020
  • Collaborated with fellow officers, maintaining open communication channels for effective teamwork in a high-stress environment.
  • Performed routine cell searches with attention to detail, uncovering hidden contraband items that posed potential risks to facility safety.
  • Enhanced facility safety through diligent monitoring of security systems and regular inspections of cells and common areas.
  • Maintained order within the correctional facility, effectively managing emergency situations and resolving conflicts as they arose.
  • Utilized effective communication skills to diffuse tense situations between inmates and staff or among inmates themselves.
  • Demonstrated adaptability in diverse roles such as transportation officer, control room operator, and intake specialist throughout the course of employment.
  • Ensured compliance with all legal requirements, carefully adhering to established policies and procedures for inmate management.

Education

GED -

Beaufort County Community College
Washington, NC

No Degree - Corrections

NC Correctional Officer Training
Greenville NC
09-2019

Skills

  • Communication and interpersonal skills
  • CPR and first aid
  • HIPAA compliance
  • Emergency response training
  • Medical equipment operation
  • Clinical documentation
  • Medication administration
  • Equipment preparation

Certification

  • EMT - Emergency Medical Technician

Timeline

Health Care Technician

NC Dept of Adult Correction
02.2025 - Current

Emergency Medical Technician

Washington-Tyrell County EMS
03.2020 - 02.2025

Adult Corrections Officer

North Carolina Dept of Public Safety
03.2019 - 01.2020

GED -

Beaufort County Community College

No Degree - Corrections

NC Correctional Officer Training
Shannon Sykes