Shannon Taylor
Civil Air Patrol
Centralia,WA
6
years of professional experience
Dedicated professional with strong customer service and teamwork skills. Known for problem-solving abilities and a positive attitude, ensuring an engaging experience for customers and fostering a collaborative environment.
Work History
Volunteer
5 Years 7 Months- Collaborated with local organizations to organize events promoting youth engagement in aerospace education.
- Trained the Cadets on their marksmanship
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Ticket Taker
1 Year- Assisted patrons with ticket purchases and entry processing at event gates.
- Learned and followed safety protocols to ensure a secure environment for guests.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain an efficient flow of attendees during peak hours.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
Education
High School Diploma
- Awarded Student of the month for being a positive role model and working well with others.
- Honor Roll of both semesters all four years.
- National Honors Society Member.
- Elected Captain of both my local Rifle teams.
- Rifle team Member.
Skills
Positive attitude
Teamwork and collaboration
Organized and efficient
Problem-solving
Adaptability and dependability
Flexible schedule
Customer service
Relationship building
Professional appearance
Customer service
Relationship building
Professional appearance
Timeline
Ticket Taker
Southwest Washington Fair
08.2025 - 08.2026Read More
Volunteer
Civil Air Patrol
01.2021 - CurrentRead More
Centralia High School
High School Diploma
Read More