Shannon Thomas
HAZEL CREST,IL
Summary
Seeking position utilizing education and training in Quality Systems, manufacturing operations and or engineering, with over 20yrs in the automotive Industry and 7yrs in Quality.
Overview
17
17
years of professional experience
Work History
Quality Manager
Unity Manufacturing Company
01.2022 - Current
- Lead team of Quality Engineers and Quality Inspectors to ensure compliance of Quality Management System.
- Lead internal audits as well as yearly IATF 16949 and ISO 9001 compliance audits.
- Assisting in APQP initiatives for New and existing products.
- Initiate Continuous Improvement efforts to improve upon Quality metrics.
- Ensure Compliance with customer requirements to ensure customer satisfaction.
- Responsible for the process of control and calibration of all inspection, measurement and test equipment and tooling.
- Compiling and distribution of KPI’s on a monthly and quarterly basis to senior management.
- Collaborate cross-functionally with Assembly, Sales, Purchasing, Engineering and Customer service teams to address customer and production issues for continuous improvement.
Quality Engineering Tech
Borg Warner Automotive
01.2015 - 01.2022
- Provide layout and inspection reports to internal/external customers using various measurement equipment. Types of equipment include: Hexagon CMM, Contourcord 1600D, Rondcom41C, Surfcorn, MircoVu Vertex, Optical Comparator, Micrometers, calipers, drop indicators, comparator, etc.
- Read and interpret customer and BW blueprints in order to create Layouts and perform inspections to validate specs in accordance to prints.
- Define and perform reproducible measurement methods using various precision measurement equipment.
- Perform various inspections on incoming material in accordance with audit schedule.
- After performing inspections, effectively communicate all out of spec conditions to the appropriate persons to ensure defective parts or material does not reach customer or next process.
- PPAP –Create, organize and file PPAP’s upon request, organize documents (PSW, Dimensional Layout, Material Certs, IMDS, MSA, Process Flow Diagrams, Performance Test Results, Supplied Component PSW, etc.), review for correctness, ensure compliance to customer requirements, and submit PPAP documents for review before submittal to customer.
- Coordinate storage of PPAP Retain Samples.
- Assisting Team with Implementing APQP practices with new and existing parts.
- Lead bi-weekly meetings to discuss the status of open PPAP’s and new PPAP’s coming down the line.
- Create and Revise Documented Info as Required (Metrics, Flow Charts, Procedures, Work Instructions, etc.)
- Participate in the layered and IATF system audit process’s
- Support continuous improvement initiatives to improve Quality Metrics
Test Lab Technician
Borg Warner Automotive
01.2009 - 01.2015
- Properly set-up, start, monitor, and complete engineering and production audit tests.
- Check raw data for accuracy as data is collected.
- Inform appropriate laboratory personnel of any problems with the test equipment or data collection.
- Properly document the completion of the test(s).
- Assist in training Jr. Laboratory Technicians in proper test set-up and completion.
- Communicate and resolve any difficulties with performing test as requested.
- Check the accuracy of the raw data.
- Run standard report generator(s) appropriate to the completed test.
- Check output of generator(s) for accuracy and completeness.
- Ensure that the requirements of the test request have been fulfilled.
- Store the reduced data in the appropriate network folder(s).
- Deliver or notify requestor of completion of the test(s).
- Make modifications to report generators for non-standard tests.
- Properly document the modifications of generators.
- Train and inform all affected laboratory personnel of the changes.
- Execute preventive maintenance work orders in a timely manner.
- Properly document the machinery logs with the preventive maintenance activity.
- Assist in the repair of test equipment as required.
- Properly document the machinery logs with the repair activities performed.
- Adhere to housekeeping schedules.
- Suggest and implement methods to improve housekeeping status.
- Recommend changes to preventive maintenance schedules based upon maintenance and repair history.
- Perform calibrations per documented procedures.
- Troubleshoot improper machine behavior to determine root cause of problem.
- Execute repairs based on root cause analysis.
- Make minor modifications to existing test control programs, such as cycle count and block order.
- Notify appropriate lab personnel of worn or broken test fixtures and components.
- Suggest alternate test methods that would allow greater efficiency in test performance or accuracy of data.
- Create test control programs when given all relevant test machine parameters.
- Generate internal documentation for replenishing laboratory supplies through current MRO system
- Follow-up as necessary to ensure timely delivery of ordered items.
- Generate work requests for electricians, toolmakers, machinists, and millwrights as necessary to keep all laboratory equipment and facilities fully operational.
- Coordinate shipping activities from the laboratory to vendors or other BorgWarner sites.
Education
A.A - Electronic and Computer Engineering
ITT Technical Institute
Mount Prospect, ILSkills
- Applied comprehensive understanding of automotive sector dynamics to drive customer satisfaction initiatives and refine operational workflows
- Analyzed quality management principles to identify and execute strategies for operational efficiency enhancement
- Analyzed and refined quality assurance processes to improve product reliability while prioritizing customer satisfaction
- Analyzed processes and documentation through detailed compliance audits to uphold ISO 9001 and IATF 16949 quality standards
- Completed AIAG certification in APQP and PPAP, reinforcing adherence to quality standards and regulatory requirements
- Employed MS Office software to perform in-depth data analysis and generate reliable reporting outcomes
- Assessed and reported on statistical process control (SPC) metrics, facilitating informed decision-making for continuous improvement initiatives
- Analyzed and reviewed documents meticulously to enhance accuracy and maintain compliance with established regulations
- Conducted assessments of clutch engagement and free-running dynamics to drive improvements in vehicle efficiency and reliability
- Analyzed automotive clutch performance through detailed assessments, focusing on improvements in reliability and safety compliance
- Utilized advanced understanding of sensors and data acquisition systems to support strategic decision-making processes across various projects
Timeline
Quality Manager
Unity Manufacturing Company
01.2022 - Current
Quality Engineering Tech
Borg Warner Automotive
01.2015 - 01.2022
Test Lab Technician
Borg Warner Automotive
01.2009 - 01.2015
A.A - Electronic and Computer Engineering
ITT Technical Institute