Summary
Overview
Work History
Education
Skills
Middle Initial
Timeline
Generic

Shannon Thompson

CLACKAMAS,OR

Summary

Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail-oriented.

Overview

14
14
years of professional experience

Work History

Caregiver

Beverly Kaney
Fairview, Oregon
06.2024 - 02.2025
  • Provided companionship and emotional support to enhance client well-being.
  • Administered medication according to prescribed schedules and guidelines.
  • Maintained clean and safe living environments for optimal client comfort.
  • Monitored client health by recording vital signs and reporting changes.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.

Behavioral Health Technician

Virtue at the Pointe Recovery
Milwaukie, Oregon
09.2023 - 04.2024
  • Med Tech Certified to perform prescription pick ups from pharmacy, distribution, distribution to clients, logging and tracking in KIPU daily
  • Transport Clients to daily IOP Intensive Outpatient treatment as well as other transportation needs to appointments, staples shopping etc.
  • Helped control patients' behaviors and minimize negative effects by working closely with nurses and clinicians.
  • Tracked, requested items needed in the 4 houses that housed up to 10 clients in each home, and maintenance requests.
  • Assisted Director of Operations in various administrative tasks
  • Coordinated direct assessments, vitals monitoring and recordkeeping as part of care management
  • Performed routine maintenance and cleaning for exiting and new clients.

Process Guide

Amazon Fullfillment Center
Troutdale, Oregon
08.2021 - 09.2023
  • Delivered high quality training for new team members.
  • Executed daily opening and closing procedures to company standard.
  • Outbound Dock Process Guide/Problem solve trained to process and load trailers, navigate associates to create quality work flow by monitoring the metrics.
  • Pick trained to maintain an expected UPH rate within the company standards for order fulfillment.
  • Stow / Water-spider trained
  • Amazon provided 40 hours and offered up to 60 hours a week. Heavy lifting, walking 15+ miles, maintain safety standards.

Insurance Agent

Aflac
Portland, Oregon
06.2011 - 05.2017
  • Interviewed and obtained all required information to quote prospective clients
  • Responded to customer inquiries, assisted with claims
  • Received Top Rookie Sales Associate of the year 2 years running for highest new AP sold and new Accounts opened in Oregon & Washington
  • Met and consistently exceeded monthly and quarterly insurance sales goals through detailed product and service knowledge.
  • Held presentation of policy information during employee open enrollments
  • Maintained a home office and all administrative tasks trained

Education

High School - All Required

Milwaukie High School
Milwaukie, Oregon
06.1999

Skills

  • Med Tech certified
  • CPR and first aid certified
  • Conflict resolution
  • Customer service
  • Data entry
  • Multitasking abilities
  • Attention to detail
  • Problem-solving skills
  • Customer relationship management
  • Administrative support
  • Sales contracts
  • Sales presentations

Middle Initial

S

Timeline

Caregiver

Beverly Kaney
06.2024 - 02.2025

Behavioral Health Technician

Virtue at the Pointe Recovery
09.2023 - 04.2024

Process Guide

Amazon Fullfillment Center
08.2021 - 09.2023

Insurance Agent

Aflac
06.2011 - 05.2017

High School - All Required

Milwaukie High School

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