Shannon Throckmorton
Ridgeland,MS
Summary
Excellent communication, prioritization and multitasking abilities with sound judgment and compassionate nature. Background in clinic, hospital and office environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position in any field.
Overview
20
20
years of professional experience
Work History
Licensed Practical Nurse
Canton Manor
07.2016 - 02.2017
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs and preferences.
- Assisted with admissions, appointments, transfers and discharges.
- Cared for wounds and provided treatments.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Monitored and tracked patient vitals to keep team informed of changing conditions.
- Delivered updates in patient status, recording changes in medical records.
- Answered incoming phone calls from patients and family members to provide assistance and medical concerns.
Licensed Practical Nurse
Highland Home Nursing Home
04.2016 - 07.2016
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs and preferences.
- Assisted with admissions, appointments, transfers and discharges.
- Cared for wounds and provided treatments.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Monitored and tracked patient vitals to keep team informed of changing conditions.
- Delivered updates in patient status, recording changes in medical records.
- Answered incoming phone calls from patients and family members to provide assistance and medical concerns.
Licensed Practical Nurse
Benchmark Medical Staffing
04.2015 - 07.2016
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed routine evaluations of each patient's status, needs and preferences.
- Assisted with admissions, appointments, transfers and discharges.
- Cared for wounds and provided treatments.
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Monitored and tracked patient vitals to keep team informed of changing conditions.
- Delivered updates in patient status, recording changes in medical records.
- Answered incoming phone calls from patients and family members to provide assistance and medical concerns.
Sales Coordinator
Burke Handling Systems
12.2006 - 02.2009
- Compiled client profiles and entered information into operating system.
- Kept detailed records of sales and customer information in CRM software, updating database regularly to maintain top-notch service.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
- Reduced errors during sales and service processes by devising and deploying template responses.
- Streamlined training processes for orders, tracking, expense recording and sale protocols to increase employee productivity and enhance sales.
- Created documents recommended courses of actions to assist upper management in complex decision-making issues.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
Closing Manager
McDade's
06.1997 - 07.2006
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Served as first contact in escalation path to resolve questions between team members, customers and third-party vendors.
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees' breaks and lunches.
- Answered phones and handled customer service, including sending and receiving Western Unions and money orders.
- Cashier when needed.
Office Manager/Service Manager
Control Systems, Inc.
09.2000 - 05.2006
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Coordinated special projects and managed schedules.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Accounts payable and receivable, prepared invoices and shipped parts.
- Completed weekly payroll for 40 employees.
Bank Teller/Head Teller/Loan Department Assistant
Omnibank
08.1997 - 09.2000
- Typed and distributed correspondence to internal and external partners to maintain good communications flow.
- Obeyed sensitive and confidential report and presentation guidelines to comply with government regulations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Received cash in and cash out.
- Balanced teller drawer, balanced Downtown branch, and ordered money or downtown branch.
- Prepared UCC's, titles, and loan documents.
- Scanned and organized financial statements, titles searches, insurance documents and appraisals.
Education
Practical Nurse Degree - Practical Nursing
Hinds Community College Allied Health Campus
Jackson, MS12.2014
Associate of Science - Pre-Veterinary Medicine
Holmes Community College
Ridgeland, MS08.1997
High School Diploma -
Woodland Hills Baptist Academy
Jackson, MS05.1997
Skills
- Patient Assessments
- ADLs Assistance
- Multi-Tasking and Prioritization
- Direct Patient Care
- Task Delegation
- Writing Reports
- Customer Support
- File and Records Management
- Report Creation
- Data Entry
- Contract Preparation
- Scheduling and Time-Tracking
- Patient Management
- Documenting
Timeline
Licensed Practical Nurse
Canton Manor
07.2016 - 02.2017
Licensed Practical Nurse
Highland Home Nursing Home
04.2016 - 07.2016
Licensed Practical Nurse
Benchmark Medical Staffing
04.2015 - 07.2016
Sales Coordinator
Burke Handling Systems
12.2006 - 02.2009
Office Manager/Service Manager
Control Systems, Inc.
09.2000 - 05.2006
Bank Teller/Head Teller/Loan Department Assistant
Omnibank
08.1997 - 09.2000
Closing Manager
McDade's
06.1997 - 07.2006
Practical Nurse Degree - Practical Nursing
Hinds Community College Allied Health Campus
Associate of Science - Pre-Veterinary Medicine
Holmes Community College
High School Diploma -
Woodland Hills Baptist Academy
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