TaMiahj Tyler
Ridgeland,MS
Summary
Reliable and adaptable professional with 5+ years of experience in fast-paced working environments, team leadership, and customer service. Proven ability to supervise and motivate teams as a shift lead while maintaining high standards of quality and safety. Committed to thriving under pressure, while delivering exceptional service and operational excellence.
Overview
5
5
years of professional experience
Work History
Sales Rep
AT&T
04.2025 - Current
- Greet and assist customers in AT&T retail and business settings
- Provide excellent customer service while explaining AT&T products and services
- Help customers find the best solutions to fit their needs
- Build long-term customer relationships while achieving sales goals
- Contribute to a positive, energetic team atmosphere
Self Employed
Freelance Tattoo Artist
01.2024 - Current
- Manage Scheduling, client communication, and social media promotion and networking.
- Maintain safety and compliance with local regulations.
- Handle supply management and budgeting.
Manager/ Shift Lead
Newks Eatery
10.2021 - Current
- As shift lead, I handle overseeing the daily operations during assigned shifts. I ensure my team members establish excellent customer service and satisfaction. This role takes responsibility for overall cash handling, shift performance, and ensuring all tasks are completed efficiently.
- Promoted from back of house member to shift lead in 2025
Crew Trainer
Bulldog Burger
08.2021 - 10.2021
- Assisted in the successful opening of a new restaurant location and established daily operating procedures as a crew member.
- Provided customer service and maintained food safety and cleanliness standards.
Crew Member
McDonalds
07.2020 - 08.2021
- Provided fast friendly service in a fast-paced working environment.
- Followed company procedures regarding safety and food handling.
- Collaborated with team members to meet shift and company goals.
Education
Graphic Design Technology - undefined
Hinds Community College
Raymond, MS01.2023
High School Diploma - undefined
Ridgeland High School
Ridgeland, MS01.2021
Skills
- Developed and integrated adaptive learning frameworks to support diverse learning needs
- Promoted synergy within teams to enhance productivity and drive successful outcomes
- Facilitated candidate interviews to identify skills and cultural alignment with organizational values
- Established a reputation for dependability by consistently delivering high-quality work on time
- Managed staff scheduling and resource allocation to optimize shift productivity
- Managed cash handling operations to maintain financial integrity and security
- Implemented customer service protocols to ensure seamless client interactions
- Cultivated a positive work environment to enhance team performance and morale
- Performed data entry tasks to support efficient record-keeping and information retrieval
- Implemented strategies for conflict resolution to maintain a positive work environment
- Utilized critical thinking to assess situations and inform decision-making processes
- Adapted strategies to maintain efficiency during challenging situations
- Facilitated effective communication by managing multiple calls and assignments concurrently to support team objectives
- Established comprehensive emergency communication protocols to enhance organizational response during crises
- Utilized analytical skills to identify issues and implement effective solutions
- Developed and maintained client relationships to drive sales growth during 8 months of experience
Timeline
Sales Rep
AT&T
04.2025 - Current
Self Employed
Freelance Tattoo Artist
01.2024 - Current
Manager/ Shift Lead
Newks Eatery
10.2021 - Current
Crew Trainer
Bulldog Burger
08.2021 - 10.2021
Crew Member
McDonalds
07.2020 - 08.2021
Graphic Design Technology - undefined
Hinds Community College
High School Diploma - undefined
Ridgeland High School