Shannon Trailer

• Coordinated resources across departments to maximize productivity levels.
• Identified opportunities for improvement in operational performance metrics. Developed staffing tool to support daily operation management with unit leadership and staff.
• Developed concise summaries of key progress and obstacles for senior leadership meetings across different departments.
• Collaborated with unit leaders, providers, and service line executives to effectively manage the organization's daily operations.
• Facilitated collaboration between teams by encouraging open communication channels.
• Collaborated on initiatives to improve efficiency within units and service lines.
• Maintained performance metrics and evaluated staff to promote continuous improvement.
• Coordinated activities with other departments to expedite work and improve collaboration.
• Reviewed financial statements and sales or activity reports to assess productivity and goal achievement in collaboration with the finance department.

Responsible for managing financial and employee resources, ensuring patient and staff satisfaction, and maintaining a safe environment for staff, patients, and visitors. Identify and address care deficiencies, and proactively improve patient care. Accomplish financial targets through daily patient volume, staffing, and equipment operations. Monitor daily operations of the department, such as workload and staff productivity, and effectively plan for needed resources.

• Enhanced employees' expertise in cardiovascular nursing through collaboration with the unit Resource Nurse Clinician and industry experts for additional education on heart failure, arrhythmias, and potential treatment options.
• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Developed and implemented strategies for enhancing care through conducting informative case discussions, debriefs, and case reviews after clinical emergencies on the unit. Identified areas of opportunity, celebrations, and chart reviews led to changes in procedures and processes.
• Developed and implemented the 'No Interruption Tolienting Zone' Improvement project, resulting in a decrease in patient falls on A4.
• Conducted the Improvement Huddle, providing education and training to staff members on a bi-weekly basis.
• Led a team of 80 employees, ensuring high productivity and excellent customer service.
• Enhanced team member performance with strategic and tactical approaches, motivating coaching, and training like the Frontline Leadership Program.
• Resolved customer inquiries and complaints requiring management-level escalation.

• Established processes to ensure efficient workflow throughout the organization during the opening of C4.
• Ensured compliance with regulatory requirements and industry standards.
• Evaluated team members' skill sets and delegated tasks accordingly to optimize productivity.
• Succeeded in organizing and executing interviews for potential candidates, maintaining accurate records of positions for vacancy notification.
• Conducted regular meetings with staff to discuss progress and identify areas of improvement.
• Conducted performance reviews for team members.
• Oversaw daily operations, maintaining efficiency and quality standards.
• Enhanced team member performance through use of strategic and tactical approaches, motivational coaching, and training. Developed and supported the A4 and C4 leadership teams.
• Monitored staff performance and addressed issues.
• Led a team of over 100 employees, ensuring high productivity and excellent customer service.
• Conducted performance evaluations, providing feedback and coaching for team development.

• Coordinated with other departments to ensure smooth flow of operations.
• Collaborated with management on developing strategic plans for achieving operational goals.
• Collaborated with management on developing strategic plans for achieving business goals.
• Monitored employee attendance records, timekeeping, and payroll information.
• Managed the day-to-day operations by overseeing shift scheduling and task delegation.
• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Delegated work to staff, setting priorities and goals.
• Interviewed prospective employees and provided input on hiring decisions with the manager.

• Led and directed team members by exemplifying positive role modeling, honesty, integrity, direct communication, inspiration, and personal accountability.
• Demonstrates effective written and oral communication skills that align with Munson Medical Center's Mission and Values.
• Embraced and supported Relationship-based Care and the performance improvement philosophy of Munson Medical Center.
• Evaluates the quality and effectiveness of nursing practice while leading efforts to establish a culture of safety.

• Monitored vital signs, administered injections, and provided assistance with medical procedures.
• Utilized critical thinking skills to assess clinical situations quickly and accurately.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Assessed, planned, implemented and evaluated nursing care for assigned patients.
• Actively participated in quality improvement initiatives within the department.
• Maintained a safe environment for all patients by adhering to infection control policies and procedures.
• Demonstrated ability to work independently as well as collaboratively within a team environment.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Maintained thorough, accurate and confidential documentation in electronic medical records.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.