Shannon Edmond
Foley
Summary
Solution-oriented, highly analytical, and resourceful professional with technical troubleshooting experience, seeking to secure a position in which I have the opportunity to increase responsibility, develop others, and learn new processes to expand my skill set.
Overview
15
15
years of professional experience
Work History
L4 Rack Integration Cabler
FedEx Supply Chain
Lebanon
08.2020 - 10.2025
- Cross-trained in all functional areas of rack integration - build, cabling, validation, rack preparation, and ship preparation
- Responsible for the ground up network and power cabling of server racks
- Advised Dell Server Rack Engineering on cabling methodology for a high-profile, Federal project that resulted in build document implementation for future iterations of the build
Manager
Opus Inspection
Nashville
11.2015 - 05.2018
- Trained, mentored, and coached staff to ensure smooth adoption of new program
- Implemented programs that resulted in reduced turnover and employee loyalty
- Partnered with upper management to set performance goals
Rack Integration Builder/Rack Preparation
Randstad Staffing
Mount Juliet
07.2017 - 07.2018
- Formed a team with 1 other teammate to fabricate 2 fully-stacked server racks in a single 8 hour shift daily with zero defects or inline findings
- Performed card swaps and hardware troubleshooting/repair
- Executed all required build steps - accountable for all steps executed and personally signed for on L4 Quality Check Sheet and Issue Tracker
- Operated pallet jack to pick and pack product for shipment to the end customer
Server/Caterer/Trainer
Famous Dave's Barbecue
Franklin
04.2011 - 08.2016
- Trained new servers and hosts/hostesses on corporate procedures
- Recognized for excellent customer service, consistently exceeding customer needs and expectations
- Responsible for shift scheduling and compliance activities
- Captured and prepared catering orders for local businesses and private events
L4 Rack Integration Builder
FedEx Supply Chain
Lebanon
08.2014 - 04.2016
- Formed a team with 1 other teammate to fabricate 2 fully stacked server racks in a single 8 hour shift daily with zero defects or inline findings
- Performed card swaps and hardware troubleshooting/repair
- Executed all required build steps - accountable for all steps executed and personally signed for on L4 Quality Check Sheet and Issue Tracker
- Hardware experience with Dell PowerEdge Servers, PowerScale, Unity, PowerStore, Dell Switches, Mellanox Switches, Netgear Switches, Cisco Switches
EMR Technician
Motlow State Community College
Tulahoma, TN
09.2010 - 08.2014
- Mastered EMR Repair processes and procedures, hardware/software troubleshooting, burn, wipe-down, PC doctor, and all-in-ones
- Trained and instructed new hires per departmental onboarding manuals and guidelines
Education
Associate in Arts - Early Childhood Development
Penn Foster
GED -
Lincoln County High School
Skills
- Microsoft Office
- Server hardware
- Computer hardware
- Builds
- EMR
Timeline
L4 Rack Integration Cabler
FedEx Supply Chain
08.2020 - 10.2025
Rack Integration Builder/Rack Preparation
Randstad Staffing
07.2017 - 07.2018
Manager
Opus Inspection
11.2015 - 05.2018
L4 Rack Integration Builder
FedEx Supply Chain
08.2014 - 04.2016
Server/Caterer/Trainer
Famous Dave's Barbecue
04.2011 - 08.2016
EMR Technician
Motlow State Community College
09.2010 - 08.2014
Associate in Arts - Early Childhood Development
Penn Foster
GED -
Lincoln County High School