Summary
Overview
Work History
Education
Skills
Timeline
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Shannon Vaughan

Austin

Summary

I am a born and raised Austinite that grew up on E 44th street in the heart of Hyde Park. My first job was at the age of 14 on weekends at Cheapo records as a shop keep that was more often than not paid in records that I thought were more valuable than money. My second job was at Cream Vintage on the Drag next to Hole in the wall as an in-store seamstress that allowed flexibility for me to play music. I have watched my city grow and change and more residents move here that came to replace it rather than contribute to it. Every work experience I have ever had has only been locally owned and operated as I only want to contribute to my hometown and do my part to keep Austin what it is and has always been. A haven for art, music, counter culture and genuine authentic individuality.

Overview

12
12
years of professional experience

Work History

Store Manager and Operator

Royal Blue Grocery
07.2023 - Current
  • Manage daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Manage inventory control directly with distributors and vendors daily.
  • Track sales and reports through Shopventory to keep track of whats moving quickly/ volume of item
  • Build Schedules and handle requests 2 weeks in advance for employees
  • Bi-weekly pay roll
  • Cash Management sales and reports for owners weekly to ensure communication of an overall picture of financials coming in and out of store.
  • Handle all hiring, firing, disciplining, training of employees.
  • Curate entire wine, sake and beer program for all 7 stores in Austin Downtown areas
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in a positive environment through proactive communication and detail.

Private Events Manager

Parkside Projects
11.2021 - 07.2023
  • Improved client retention rates by consistently delivering exceptional experiences at every event.
  • Coordinated catering services for events, working closely with culinary staff to create tailored menus based on client preferences.
  • Conducted site visits with potential clients, highlighting venue features and discussing customization options.
  • Built a strong network within the local community through attending industry functions and engaging with key stakeholders.
  • Handled budget management for each event, tracking expenses and ensuring profitability.
  • Evaluated post-event feedback from clients to identify areas for improvement and implement necessary changes moving forward.
  • Managed risk effectively throughout the planning process by anticipating potential issues and developing contingency plans accordingly.
  • Managed all aspects of event planning, from initial concept to post-event follow-up, ensuring seamless execution.
  • Hosted German Haus and Australia House during SXSW

Events Manager

Jacobys Mercantile
09.2020 - 10.2021
  • Managed budgets effectively, optimizing allocation of resources to maximize event impact.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Coordinated florists, photographers, and musicians for events.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.

Front of House Manager/Special Events Coordinator

Weather Up Austin
09.2012 - 01.2019
  • Acted as the main point of contact for guest inquiries, addressing concerns promptly and professionally while maintaining a positive rapport with clientele.
  • Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
  • Monitored inventory levels closely to minimize waste while keeping costs under control through careful planning and purchasing decisions.
  • Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
  • Claim to fame deal I brought was the execution of 3 years I hosted Thrasher Deathmatch during SXSW :)


Education

Bachelor of Arts - Journalism

The Evergreen State College
Olympia, WA
08.2007

Skills

  • Problem-Solving
  • Multitasking and Organization
  • Team Leadership
  • Friendly and Positive
  • Cash Management
  • Shift Scheduling
  • Employee Training
  • Inventory Control
  • POS Systems
  • Operations Management

Timeline

Store Manager and Operator

Royal Blue Grocery
07.2023 - Current

Private Events Manager

Parkside Projects
11.2021 - 07.2023

Events Manager

Jacobys Mercantile
09.2020 - 10.2021

Front of House Manager/Special Events Coordinator

Weather Up Austin
09.2012 - 01.2019

Bachelor of Arts - Journalism

The Evergreen State College

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Shannon Vaughan