Summary
Overview
Work History
Education
Skills
Websites
Community Service
Timeline
Generic

SHANNON WARD

GRASS VALLEY

Summary

Dependable, compassionate healthcare professional with over 10 years of experience as a certified nursing assistant and 3+ years as a personal assistant. Skilled in patient care, client support, and home management, with a proven ability to empower clients, including those with disabilities, to live independently through empathetic and tailored assistance.

Overview

18
18
years of professional experience

Work History

Personal Assistant

Private In-Home Caregiving / Hospice Care
06.2022 - Current
  • Provide personalized administrative and logistical support to clients, including scheduling, correspondence, and task coordination to streamline daily operations.
  • Manage household and personal errands, ensuring efficiency and client satisfaction.
  • Demonstrate adaptability and discretion while handling sensitive information and maintaining client confidentiality.
  • Foster strong client relationships through clear communication and proactive problem-solving.

Certified Nursing Assistant

Golden Empire Nursing & Rehabilitation
07.2008 - 12.2013
  • Provided high-quality patient care in a rehabilitation and nursing-home setting.
  • Preserved patient dignity during tasks like bedpan changes, diapering, emptying drainage bags, and bathing.
  • Recognized for chart accuracy, effective team collaboration, strong patient relations, and consistent empathetic care.

Certified Nursing Assistant

Spring Hill Manor Rehab and Skilled Nursing Facility
07.2007 - 07.2008
  • Supported residents in a 120-bed long-term-care facility with daily activities, including meals, transfers, bathing, dressing, and grooming.
  • Demonstrated strong clinical skills in assessing vital signs, performing lab draws, glucose checks, and providing pre- and post-operative care.
  • Completed hospital’s three-hour patient safety training program and adhered to safety guidelines.
  • Maintained thorough patient records, updated healthcare teams, and complied with HIPAA standards.

Education

Certified Nurse Assistant Training -

Butte County Regional Occupational Program
Chico, CA

Phlebotomy Certification Training - undefined

Butte County Regional Occupational Program
Chico, CA

Graduate - undefined

Rim of the World High School
Lake Arrowhead, CA

Skills

  • Patient care and safety
  • Diagnostic testing
  • Medical terminology
  • Electronic medical records
  • Vital signs & patient monitoring
  • Medication administration
  • Privacy/HIPAA regulations
  • Patient advocacy and support
  • Activities of daily living (ADL) assistance
  • Home management and organization
  • Time management and client coordination
  • Client relationship building

Websites

Community Service

Hospitality House Homeless Shelter, Volunteer, Grass Valley, CA

Timeline

Personal Assistant

Private In-Home Caregiving / Hospice Care
06.2022 - Current

Certified Nursing Assistant

Golden Empire Nursing & Rehabilitation
07.2008 - 12.2013

Certified Nursing Assistant

Spring Hill Manor Rehab and Skilled Nursing Facility
07.2007 - 07.2008

Phlebotomy Certification Training - undefined

Butte County Regional Occupational Program

Graduate - undefined

Rim of the World High School

Certified Nurse Assistant Training -

Butte County Regional Occupational Program

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