SHANNON WATSON
Conyers,GA
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Visual Merchandising Manager
Forever 21
Lithonia, GA
11.2023 - Current
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored junior staff members on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Oversaw visual merchandising for new store openings and store collateral change-outs.
Assistant Manager of Operations
Versona Accessories
Conyers, GA
06.2023 - 08.2023
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
- Maintained accurate records of all transactions within the department to facilitate transparent reporting systems.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
Retail Customer Service Associate
Forever 21
Lithonia, GA
05.2022 - 06.2023
- Maintained a clean and organized store environment, enhancing customer shopping experience.
- Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports.
- Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients.
Education
Bachelor of Science - Marketing Management And Research
Middle Georgia State University
Macon, GA05.2023
BACHELOR OF SCIENCE - Business Administration with a Concentration in Marketing
MIDDLE GEORGIA STATE UNIVERSITY
05.2023
Skills
- Leadership
- File Organization
- Clerical Support
- Multitasking Skills
- Cash Management
- Communication Skills
Certification
- Microsoft Word, Excel, and Powerpoint Certification
Timeline
Visual Merchandising Manager
Forever 21
11.2023 - Current
Assistant Manager of Operations
Versona Accessories
06.2023 - 08.2023
Retail Customer Service Associate
Forever 21
05.2022 - 06.2023
Bachelor of Science - Marketing Management And Research
Middle Georgia State University
BACHELOR OF SCIENCE - Business Administration with a Concentration in Marketing
MIDDLE GEORGIA STATE UNIVERSITY