Shannon Watson
Dallas,GA
Summary
Results-driven operations manager with a proven track record in enhancing efficiency and safety compliance. Experienced in training development and team leadership, ready to streamline processes and elevate performance.
Overview
32
32
years of professional experience
Work History
Self-Employees
Black Dog Farm Services
Dallas, Ga
04.2022 - 01.2026
- Owned and operated a full-service lawn care business
- Install drainage systems
- New install of Sod and Artificial Turf
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Warehouse Manager
Atlanta Bonded Warehouse
Kennesaw, Georgia
06.1994 - 03.2022
- Managed daily operations of warehouse, ensuring efficient workflow and safety compliance.
- Trained and mentored staff on best practices for warehouse procedures and equipment usage.
- Developed training materials for new hires, fostering a knowledgeable workforce.
- Collaborated with other departments to align warehouse operations with company goals.
- Operated forklifts to fill or empty overhead spaces.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
Education
High School Diploma -
South Cobb High School
Austell GA05-1993
Timeline
Self-Employees
Black Dog Farm Services
04.2022 - 01.2026
Warehouse Manager
Atlanta Bonded Warehouse
06.1994 - 03.2022
High School Diploma -
South Cobb High School