Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shannon Wentzky

Belton,SC

Summary

Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.

Overview

13
13
years of professional experience

Work History

Home Health Aide

Home Health Services
Anderson, South Carolina
2015.05 - 2024.07
  • Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
  • Instructed family members regarding proper home care techniques and infection control procedures.
  • Administered medications as instructed by physician or nurse practitioner.
  • Prepared meals and snacks according to prescribed diets.

Customer Service Representative

Convergys
Belton, South Carolina
2011.08 - 2013.07
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Provided accurate information about products and services to customers.
  • Provided exceptional customer service to ensure customer satisfaction.

Education

High School Diploma -

Westside High School
Anderson, SC
1989-06

Skills

  • Client documentation
  • Care plan assessment
  • Feeding Assistance
  • Care Plan Management
  • Meal Preparation

References

References available upon request.

Timeline

Home Health Aide

Home Health Services
2015.05 - 2024.07

Customer Service Representative

Convergys
2011.08 - 2013.07

High School Diploma -

Westside High School
Shannon Wentzky