Shannon Wentzky
Belton,SC
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
13
13
years of professional experience
Work History
Home Health Aide
Home Health Services
Anderson, South Carolina
05.2015 - 07.2024
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Instructed family members regarding proper home care techniques and infection control procedures.
- Administered medications as instructed by physician or nurse practitioner.
- Prepared meals and snacks according to prescribed diets.
Customer Service Representative
Convergys
Belton, South Carolina
08.2011 - 07.2013
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Provided accurate information about products and services to customers.
- Provided exceptional customer service to ensure customer satisfaction.
Education
High School Diploma -
Westside High School
Anderson, SC06-1989
Skills
- Client documentation
- Care plan assessment
- Feeding Assistance
- Care Plan Management
- Meal Preparation
References
References available upon request.
Timeline
Home Health Aide
Home Health Services
05.2015 - 07.2024
Customer Service Representative
Convergys
08.2011 - 07.2013
High School Diploma -
Westside High School