Shannon Wesley

Acquire patient histories prior to appointments and assist during exams.

Administer vaccinations, medications, and perform prescribed treatments.

Draw blood to send to labs or to run on in house equipment.

Microscopy examinations of ear cytology, urinalysis, and skin cytology,

Take radiographs and assist with ultrasounds.

Admit patients for surgery, prepare animals pre-anesthesia, patients, place IV catheters, intubate animals, induce anesthesia, monitor animals during anesthesia, recover animals post-operatively, discharge animals from surgery, and assist veterinarian when needed in surgery.

Performed dental cleanings using both the ultrasonic cleaner and manual instruments. Performed dental radiographs.

Call clients with veterinarians notations and with

negative / normal lab results.

Assist with euthanasia procedures and perform post mortem care.

Educate clients on care plans and preventative measures.

Maintain clean exam rooms and kennels. Disinfected and sterilized surgical equipment and drapes.

Assisted in training new employees in protocols and procedures.

Documentation in both paper format as well as electronic medical records.

Answered questions regarding products, prices, and availability.

Enhanced customer satisfaction through attentive service, Addressed concerns promptly, and offered solutions tailored to customer needs.

Maintained up-to-date knowledge of available products through participation in vendor programs and product demonstrations.

Make monthly check in calls with customers and informed customers of promotions.

Place customer orders,

Direct customers to appropriate contacts according to their needs.

Communicated with other associates to assist with all aspects of customer account.

Built relationships with customers and performed customer needs analysis to determine appropriate products for stores.

Worked hand in hand on account acquisition from application to product placement.

Participated in quarterly sales meetings, and trade shows.

Perform initial physical exam of all incoming patients and report any abnormal findings to veterinarian.

Administer vaccinations, medications, and perform prescribed treatments.

Microscopy examinations of ear cytology, urinalysis, and skin cytology,

Draw blood to send to labs or to run on in house equipment.

Prepare animals pre-anesthesia, patients, intubate animals, induce anesthesia, monitor animals during anesthesia, recover animals post-operatively, discharge animals from surgery, and assist veterinarian when needed in surgery.

Dispense medication as prescribed by veterinarian.

Performed dental cleanings using both the ultrasonic cleaner and manual instruments.

Perform euthanasia procedures and perform postmortem care.

Maintain clean exam rooms and kennels. Disinfected and sterilized surgical equipment and drapes.

Assisted in training new employees in protocols and procedures.

Documentation in electronic medical records.