Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
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Shannon Whitson

Aberdeen,WA

Summary

Dynamic professional with extensive experience as a Corrections Officer at the Washington State Department of Corrections, adept in incident reporting and inmate management. Proven ability to enforce security procedures while maintaining effective communication and team collaboration. Committed to upholding ethical standards and ensuring regulatory compliance in high-pressure environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Corrections Officer I

Washington State Department of Corrections
Aberdeen, US
12.2023 - 03.2025

Q

  • Updated inmates and visitors about regulations.
  • Consistently maintained compliance with all weapon handling procedures.
  • Evaluated behavior of inmates to mitigate hazardous incidents.
  • Ensured accurate physical head count of inmates.
  • Performed searches of inmates and visitors to eliminate contraband risks.
  • Ensured adherence to resident management procedures and documented incidents precisely.
  • Supervised prisoner behavior within housing units to maintain safety and security.
  • Ensured adherence to institutional policies by enforcing procedures.
  • Completed ongoing trainings to stay informed on latest corrections practices.

Sales Associate

Tractor Supply
Aberdeen, US
06.2023 - 12.2023
  • Customer service, money handling, stocking shelves
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled returns and exchanges according to company policies.
  • Greeted customers to determine wants or needs.
  • Answered incoming telephone calls to provide store, products and services information.

Bartender/Server

Shujack's Bar and Grill
Elma, US
09.2021 - 11.2021
  • Verified and balanced the cash drawer at shift's end for accurate fund management.
  • Greeted guests with friendliness and professionalism.
  • Ensured proper cleanup and disposal of hazardous materials.
  • Collaborated closely with team members to ensure delivery of high-quality service.
  • Effectively multitasked within fast-paced environment.
  • Kept up-to-date with bar and menu offerings for accurate drink preparation.

Sales Associate

Bi-Mart
Aberdeen, US
11.2019 - 07.2021
  • Cashiered, stocked shelves, answered phones, returns, customer service

Data Entry

Actionnaire
Hoquiam, US
03.2018 - 04.2019
  • Input invoices, ordered parts, scheduled maintenance

Education

High school diploma -

J.M. Weatherwax High School
Aberdeen, WA
06.2015

Skills

  • Communication skills
  • Phone etiquette
  • Cashiering
  • Sales
  • Cash handling
  • Stocking
  • Customer service
  • Retail sales
  • Inmate management
  • Security procedures
  • Incident reporting
  • Contraband detection
  • Emergency response
  • Regulatory compliance
  • Team collaboration
  • Effective communication
  • Behavior assessment
  • Time management
  • Public relations
  • Assertiveness
  • Firearms proficiency
  • Trained in defensive tactics
  • Physical fitness
  • De-escalation techniques
  • Policy enforcement
  • Restraint techniques
  • Ethical standards of conduct
  • Discretion and confidentiality
  • Contraband inspections
  • Inmate supervision
  • Visitation oversight
  • Belongings inspection
  • Correctional facility procedures
  • First aid training
  • Firearm operations trained
  • Gang awareness
  • Stress tolerance
  • Conflict resolution skills

Certification

Driver's License

Personal Information

Work Permit: Authorized to work in the US for any employer

References

References available upon request.

Timeline

Corrections Officer I

Washington State Department of Corrections
12.2023 - 03.2025

Sales Associate

Tractor Supply
06.2023 - 12.2023

Bartender/Server

Shujack's Bar and Grill
09.2021 - 11.2021

Sales Associate

Bi-Mart
11.2019 - 07.2021

Data Entry

Actionnaire
03.2018 - 04.2019

High school diploma -

J.M. Weatherwax High School
Shannon Whitson