SHANNON WILLIAMS
Ramer,AL
Summary
Results-oriented professional with expertise in strategic planning and relationship management. Proven ability to negotiate effectively and solve complex problems while managing time efficiently. Committed to delivering high-quality outcomes and nurturing long-term business partnerships.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Key Account Representative
BuzzRx
Montgomery, AL
11.2013 - 06.2025
- Fostered connections with pharmacy staff and management at national chain pharmacies to propel business growth and improve customer satisfaction.
Software Implementation Specialist
MediSys for Physicians
Montgomery, Alabama
02.2009 - 05.2014
- Customized electronic medical records software to meet specialty-specific needs.
- Delivered post-sale support to maintain high levels of client satisfaction and ensure successful software implementation.
Sales & Marketing Coordinator
Ray Scott Outdoors
Pintlala, Alabama
02.2008 - 02.2009
- Executed general office duties encompassing sales, customer service, invoicing, and shipping to ensure seamless operations.
Machine Shorthand Reporter
Self-employed
Montgomery, AL
09.1985 - 01.2008
- Recorded and transcribed depositions, court proceedings, and public meetings.
- Executed transcription tasks from start to finish, maintaining high standards in document preparation and delivery.
- Provided accurate and timely transcription services for multiple court reporting firms across Alabama and Florida.
Education
Associate of Arts - Court Reporting
Prince Institute of Professional Studies
Montgomery, AL08-1985
Skills
- Goal oriented
- Team collaboration
- Problem solving
- Communication skills
- Time management
Certification
Former NCRA member
Former Certified Shorthand Reporter - Alabama
Former Registered Professional Reporter
Timeline
Key Account Representative
BuzzRx
11.2013 - 06.2025
Software Implementation Specialist
MediSys for Physicians
02.2009 - 05.2014
Sales & Marketing Coordinator
Ray Scott Outdoors
02.2008 - 02.2009
Machine Shorthand Reporter
Self-employed
09.1985 - 01.2008
Associate of Arts - Court Reporting
Prince Institute of Professional Studies
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