Open To Work
Shannon Williams
Gainesville,GA
Summary
Seasoned Transportation Operations Manager with comprehensive knowledge in logistics operations, fleet management, and transport compliance. Strong ability to plan, organize and manage shipment schedules efficiently. Proven track record of reducing operational costs by optimizing routes and improving team performance. Demonstrated success in implementing strategic plans that enhance productivity and improve customer satisfaction.
Overview
22
22
years of professional experience
Work History
Transportation Operations Manager
Woodgrain Distribution, Inc.
01.2024 - Current
- Established KPIs and metric tracking for 47 locations, enhancing oversight of 300 drivers.
- Managed fleet operations including vehicle selection, maintenance scheduling, and fuel management.
- Implemented process improvements to enhance operational efficiency across teams.
- Spearheaded development and implementation of transportation strategies, significantly reducing operational costs.
- Ensured compliance with federal, state, and local laws governing transportation operations.
- Collaborated with IT department to enhance transportation management systems, improving data accuracy and decision-making.
- Led crisis management efforts during transportation emergencies, minimizing disruptions and maintaining service integrity.
- Oversaw the recruitment, training, and performance evaluation of transportation staff, fostering a culture of excellence and safety.
- Training and mentoring location managers on DOT rules and regulations.
- Reduced Trimble speeding scores and improved safety analytics through effective camera monitoring.
- Manage 7 driver managers on the East Coast.
- Created reports detailing performance metrics such as cost savings initiatives and efficiency improvements.
- Provided top tier delivery services to Home Depot, Lowes, Builders First Source.
Logistics Manager
Ace Hardware Retail Support Center
01.2018 - 01.2024
- Developed and executed logistics strategies, enhancing operational efficiency.
- Oversaw transportation logistics to ensure timely deliveries.
- Led a team of 48 regional drivers, 2 administrators, 4 supervisors and 2 shipping clerks.
- Delivered customer service and route planning for 280 Ace Hardware stores across southeast.
- Oversaw repairs and maintenance for 48 tractors and 115 trailers, ensuring operational readiness.
- Followed D.O.T. and FMCSA regulations to ensure compliance and safety.
- Created a driver engagement program to reduce incidents, accidents and D.O.T. violations.
- Maintained D.O.T. driver files for compliance and hours of service audits.
- Developed and implemented efficient warehouse workflows.
Director of Supply and Dispatch
PS Energy, Corp
01.2016 - 01.2018
- Directed operations to streamline processes, contributing to overall efficiency and profitability.
- Directed budgeting processes to ensure resource allocation aligns with organizational objectives.
- Implemented process improvements to enhance efficiency in energy management operations.
- Monitored market conditions and competitor activities to inform business decisions.
- Evaluated industry trends to inform strategic planning and decision-making processes.
- Carrier relations with Florida Rock & Tank Lines, Georgia Tank Lines, PTC as well as tank-wagons.
- Prepared and submitted proposals to engage external businesses, enhancing collaboration opportunities.
- Inventory management and customer service for Georgia, Florida and Alabama Power, Wisconsin Energy, and AT&T.
Director of Supply
Marvin Hewatt Enterprises
01.2014 - 01.2016
- Developed KPIs and implemented continuous improvement strategies to enhance logistical operations and align with supply chain objectives.
- Monitored supply allocations for Chevron, ExxonMobil, Citgo, and Valero to ensure optimal brand performance.
- Coordinated inventory levels and streamlined stock management processes to support operational efficiency.
- Analyzed market trends to inform strategic sourcing decisions and actions.
- Negotiated financial incentives with brand partners to enhance collaboration.
- Resolved any disputes between customers and suppliers efficiently while maintaining a positive relationship with both parties.
- Diverted or located supplies for emergency response such as disaster relief.
- Provide customer service to approximately 450 retail gas stations in the southeast.
Fleet Operations
Mansfield Oil Company
01.2004 - 01.2014
- Developed strategies to reduce overall costs associated with fleet operations.
- Managed fleet operations by determining vehicle availability, routing efficiency and cost optimization measures.
- Managed fleet operations including vehicle selection, maintenance scheduling, and fuel management.
- Conducted regular reviews of fleet operations data to identify and implement actionable improvements.
- Assisted in developing preventive maintenance plans for fleet operations.
- Created policies and procedures related to fleet operations, including maintenance schedules, driver qualifications, emergency response plans.
- Ensured compliance with applicable laws, regulations and company policies for the fleet operations.
- Organized monthly driver safety meetings and ensured D.O.T. compliance through meticulous oversight of driver files.
- Reviewed monthly invoices from suppliers and negotiated discounts to effectively manage and reduce fleet operation expenses.
- Advised senior management on various aspects of fleet operations such as cost reduction opportunities or emerging trends in the industry.
- Conducted research into new technologies that can help optimize fleet operations.
- Managed day-to-day operations of the department, ensuring quality control standards were met.
- Least-coast routing for customers such as Quiktrip, Racetrac, Marvin Hewatt Enterprises.
Education
MBA -
Keller Graduate School
01-2020
BA - English Literature
Kennesaw State University
01-1993
Skills
- Logistics coordination
- Vendor oversight
- Regulatory compliance
- Transport regulations
- Budget management
- P&L management
- KPI development
- Forecasting
- Process improvement
- Safety management
- Crisis response
- Analytical
- Strategic
- Creativity
- Tenacious
- Communication
- Transport regulations
Personal Information
Title: Logistics and Supply Chain
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteHybridSalary Range
$95000/yr - $160000/yrTimeline
Transportation Operations Manager
Woodgrain Distribution, Inc.
01.2024 - Current
Logistics Manager
Ace Hardware Retail Support Center
01.2018 - 01.2024
Director of Supply and Dispatch
PS Energy, Corp
01.2016 - 01.2018
Director of Supply
Marvin Hewatt Enterprises
01.2014 - 01.2016
Fleet Operations
Mansfield Oil Company
01.2004 - 01.2014
MBA -
Keller Graduate School
BA - English Literature
Kennesaw State University